Testimonials for Adirondack Basement Systems

"Austin and crew were professional and courteous.  They explained everything.  Everything was cleaned up nice."

"Saw your ad and decided to give it a try, my wife and I are very happy with Austin and the way the job turned out"

Mike did a great job! and I am very satisfied. I'm satisfied with the clean-up and the knowledge that everyone had and could answer all the questions. I chose Adirondack Basement Systems because of the Price, Service and Knowledge of all of your people. You have a great team. It was a pleasure to do business with your company. Thank you

- How satisfied are you with the installation we completed for you?      Extremely satisfied - Was clean-up satisfactory?      Not dusty at all - What did you think of our installation crew?      One man crew- extremely efficient, neat, and unobtrusive. A pleasure- explained 'process' and what to expect . Very knowledgeable! - What are your thoughts on your Design Specialist and the presentation?      Explained system well and no pressure presentation- just stated reasons why this system was the one that would work for me - Was out office team efficient and knowledgeable?      Very helpful in scheduling the appt at a convenient time for me before I left for vacation - Any additional comments?      You have my recommendation!

"Excellent presentation. The Lawrence Janesky book DRY BASEMENT SCIENCE was also excellent.  Sean and his employees did an excellent job installing this system.  We choose Adirondack Basement after looking at other comments and especially the Ron Hazelton video. This video shows in detail what will actually happen during installation."    

"Ron Patterson came in to perform our annual dehumidifier service. He was outstanding; arriving as scheduled, he was friendly, knowledgeable and efficient.  On April 23, 2014, I had William Seabridge of Adirondack Basement assess my basement. They recommended the installation of a Sani Dry air system to eliminate dampness. The installation was handled in a timely and professional manner. At that time, I determined that they were an outstanding company that provided great service. I was sorry that I did not have install the Sani Dry system earlier. They did not try to sell me products or services that I did not need. I highly recommend them!"

Mike Coonradt came today to do our annual check up on our pump systems. He's been here before so I smile when I know he's coming back. He remembers things and asks the right questions. He's careful with the hose they use to fill the pump basin. He's extremely personable and reminds us to call if there are any issues. Adirondack Basement Systems gives us the most peaceful of minds considering the amount of water that could make it's way up from the water table. When you think about the kind of water damage that can happen it's best to get the correct system and company that backs up that system. Every penny was well spent! Thanks Adirondack Basement Systems.

Call Center...they answered all my concerns.  Sales Representative...they were great didn't over sell recommended only what I needed and explained everything clearly.  Installation Crew...WOW what a great crew they worked like a well-oiled machine,,they explained what they were doing how it worked answer all my concerns ,, best of all they left my basement cleaner then it was great job.  

"Sean was great...very knowledgeable & professional...easy to talk to...explaining why changes were necessary...not being pushy to have us purchase products we didn't want.  We were amazed at how well the crew cleaned up"

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes, very satisfactory - What did you think of our installation crew?      Great crew - What are your thoughts on your Design Specialist and the presentation?      Very satisfied - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Completely satisfied

- How satisfied are you with the installation we completed?      The installation appears to be satisfactory. - Was clean-up satisfactory?      Clean-up was adequate. - What did you think of our installation crew?      The crew were friendly and appeared to be competent and completed the job in a timely manner. - What are your thoughts on your Design Specialist and the presentation?      He was friendly and professional. He understood the problem and knew how to fix it. - Was our office team efficient and knowledgable?      They were competent and fully met the requirements. - Any additional comment?      This was a 'good job!'

Our system was installed in 2005. We have Mike come and service it yearly. Mike is an excellent asset to your company, he explains everything he will be doing to maintain the system. Your office team is always responsive and courteous. A few years back we installed a WINE CELLAR!

"Chris and his crew transformed our crawlspace into a very livable space.  If I was 3 and a half feet tall it would be perfect!  It is now dry and nice looking a 180 degree turn from where it started.  Thank you."