Testimonials for Healthy Basement Systems

I asked lots of questions and the Service Tech answered all of them in depth. Very nice and courteous. 

I didn’t think there was any solution to my damp and leak prone room. It is half in ground and had 2 sump pumps improperly installed by another company last fall. I saw a mail brochure from Healthy Basements and made an appointment but was skeptical. I was sure they could fix it but thought it would cost too much. I was so pleasantly surprised!! Their system is without a doubt far superior to all the garbage that was previously installed. The price was reasonable and made their system a necessity!!  With the new properly installed drainage system and sump pumps I was able to have them add a quality dehumidifier that drains directly into the sump pumps.  The room is constantly and completely dry and I’ll never have to empty a dehumidifier again!!  I expected to hear it would take several days - NOPE. Their wonderful, friendly and knowledgeable crew came in and did a huge job in one day- dig our drainage lines, install sump pumps and connect dehumidifier and cement. They had a glitch and knew exactly how to fix it- got more supplies immediately and finished before 5. No additional charge for the unexpected change.  If they didn’t have that one problem- I’m sure they would have been done before 3!!  I will recommend this company to anyone who needs real help with water or humidity inside.  Ultra professional and friendly!!  The office people on the phone are just as wonderful. This company provides SERVICE!!  I can’t say how happy I am with my new dry family room!!!!!

Healthy Basement Systems had waterproofed our basement on Tidewater Ave in Massapequa.  Below are photos of my street from about 8 AM Sunday morning August 28, the day Hurricane Irene hit. While most of my neighbors had substantial water in their basement I am glad to tell you that we had none.   I highly recommended Healthy Basements and even told some of my colleagues and friends who had experienced water problems. 

They were prompt, courteous, efficient. They came back to explain in detail the system and go over any additional questions. I am very happy wight the work done. We have recommended them to several other families who all have been happy with the results.

Frank was very helpful explaining the situation. He is an asset to your company!

We were very satisfied with the job. The installation crew was excellent, and the cleanest crew we have ever had. The salesman was very professional. We liked how prompt the salesman came over and everything the job entailed. Your foreman Jamie did an excellent job. He was kind professional and explained everything he did. I would like him to get a word of praise on his excellent work.

We've had two heavy rain storms since the installation and everything works great!!!

Extremely helpful, very good presentation. Your technology and price was attractive. I am completely satisfied.

The presentation was very well done. The installation crew, the office staff and everyone we spoke to there was courteous and helpful. We needed something ASAP and they accommodated us.The clean up was thorough everything was great.  My husband and I were very pleased.  Good honest, job. It's nice to see a company and people like this still exist. Job well done Healthy Basement Systems.

When I called the office the staff was very courteous and helpful.  The sales rep Todd came to my house and was very thorough when discussing the different pumps and really knew how to fix the issue.  The installation crew showed up on time and finished the job in one day.  I would recommend Healthy Basement Systems to anyone looking to waterproof their basements.  

The office staff was very courteous.  I was able to set an appt quickly.  Lee Santo the sales rep was extremely knowledgable and had an excellent presentation with an indepth video.  The crew arrived on time and worked fast without taking too many breaks.  They were very professional.  I would recommend Bill Simones Healthy Basement Systems to anyone who needs to get a waterguard or any pumps put in their basement.  

Chris Mallon was incredible. He sold us on the company. He went way above and beyond what we expected. He is a great advertisement for the company.  They did a great job and left no mess behind. We chose Healthy Basement Systems over the competition because of the low price and the professionalism of Chris Mallon

Words can't do justice the phenomenal job that thos company delivers. The cost and timely job was worth it. The crew was courteous and and informative. My husband and I were very pleased. Good honest job. Nice t osee company and people like this still exist.

The crew was very polite and professional. Richard Alexander was polite, professional, and patient in explaining your products. I appreciate Bill Simone's approval for the special pricing on my job

Service Technician arrived on time and was very pleasant. Prepared and informative.