Testimonials for Foundation Supportworks of Ontario

After being satisfied with previous waterproofing services performed by Clarke Basement Systems, Jim from Markham, Ontario decided to call us when he discovered a wet carpet in his basement. Rather than just fixing the problem, our specialists were able to inspect the home’s water issues and suggest solutions, including perimeter drainage and proper use of a window well. Jim is now educated on how to prevent future water problems and is able to enjoy a dry basement!

Richard, and I live in Whitchurch Stouffville. A referral, a friend of ours used Clarke and suggested we give them a call, which we did. Ya we had a crack in our foundation in our basement, and it was leaking into our basement and actually into our other room where we had carpet and stuff. Well it was a great experience right from the start. Right from the phone call, initial phone call, but what really impressed me was we set up an appointment with the consultant, but they emailed a package out before, talking about the company and how they were going to repair our leak, which I was impressed with. We had that come in the mail and then the consultant came and he was very professional. He went through it throughly with us, trying to figure out how to solve our problem and gave us a quote that we were very impressed with. Well its not as damp of course, and theres no water running into our basement anymore and its a lot better. Professional! From start to finish. from the initial phone call, to the meet and greet, to the job being done. It was seamless. How conscious they were. they were laid back, not pushy and explained everything very throughly. 

We initially contacted Clarke basement systems approximately 5 years ago when the basement took on water. They came out and did a phenomenal job. At the time they recommended we do the entire perimeter of the house. We declined and only did the area where the initial problem was. It worked and worked 100%. Until now. This summer we had water enter the basement in 2 other areas. Called Clarke to come back and indeed, do the entire perimeter. It was a TON of work because now that meant doing the finished part of the basement. The crew came in and were amazing. They worked so so hard. They were very respectful of our property and took care to be the least disruptive as possible. The job is now 100% completed and we're thrilled. Thank you so much for a job well done. PS... If they recommend doing the entire perimeter, I'd suggest following their recommendation. They know what they are talking about. It's not your classic "upsell". Thanks again.