Testimonials for Foundation Supportworks of Ontario

Ali Fereidouni is courteous, thorough and professional. I always feel confident that our sump pump is in top shape.

Just a short note of appreciation for Ali's work. He did a stupendous job addressing our sump pump issues. He displayed extraordinary patience and attention to detail and was very solution-oriented. Thanks again!

The guys (Shane and Luke) we great. They arrived right on time as scheduled and took great care not to damage the grass and lawn any more than was necessary, (can't dig through a flower bed without some damage). Hard workers and friendly, they didn't mind me watching as they worked. I would not hesitate to recommend your company to anyone with a similar problem.

I requested quotes from 3 different companies. While the others were just as nice, the interaction with Clarke Basement Systems was unmatched. It started with the information package mailed to me and then Chris booking the initial inspection. He came to my house and was considerate to call an hour prior to ask permission for another colleague to join the inspection. They arrived at the time they said they would. They checked the overall moisture level of the house, inspected the cracks, explained their system and process and answered all my questions. Chris gave me time to review quotes to make my decision and followed up after a week if I’ve made a decision. After answering my follow up questions, I decided to proceed with the work. Chris explained what comes next from calls from the office to schedule the crew, what to expect when the crew arrives, how long the work will take and payment details. The scheduling call came as expected and advised they may be able to come in sooner if it works with my schedule. Which ended up being completed 2 weeks sooner than originally scheduled. Worked great for me. Lucio and Dimitri came to do the work and I love how they call 15-30 minutes ahead to let me know they’re on their way. They were wearing masks, kept socially distanced and laid out the floor covers when I let them in. They were very courteous and professional. briefly walked me through what they will do and how long they will be. Also did me a favour of patching up the exterior crack to close it both from inside and out. Cleaned up after themselves and showed me the finished work and advised of drying time. I’m happy with the work and will monitor for leaks when the snow melts. But I’m happy with the experience I had with Clarke basement systems. I highly recommend them. Thank you!

I want to thank Dave and Dan and their helper who I did not get his name, for their excellent installation work on the waterproofing/insulation and sump pump work in the crawl space at my cottage. They showed up when they said they would and worked diligently on my crawl space. I am not sure they took any breaks. These guys were terrific! Very knowledgeable and approachable when I had questions as to what they were doing they were happy to educate me. They left the site as clean and tidy as they found it. I resisted the urge to sneak a peek at the work although they often invited me down to review the progress. I was totally amazed by the transformation of the crawl space. Every year I will have Clark Basement systems due the preventative maintenance. Many thanks for a great job! I highly recommend them.

Your two staff members Dustin and Andrew did an excellent workmanship. Both very professional and courteous and explained in advance what and how they were going to do the work. Gave me excellent suggestions as to how to reinstall dry wall after insulating the wall with rigid 4 inch foam to increase the R value. Very pleased with their professionalism and good work attitude. They worked non -stop without taking a break. I have used your services in the past and will keep recommending to others

Lucio & Russell are exceptional at their craft! Experts, knowledgeable and precise. With every detail, they explained what the process was and always asked for feedback. They are timely, organized and respectful.

Clarke Basement Systems is a marvelous company to hire. They were professional and prompt from the beginning starting with Ron and the team. I want to especially thank Lucio, Dimitry, and Dustin - they went above and beyond with their work. I would hire Clarke Basement again without hesitation! A+++

We have a sunroom addition that had been installed by a previous owner. Due to a combination of poor soil and what appeared to be supports installed at inadequate depths the structure had settled. We hired Clarke Basement Systems to install their SmartJack system to stabilize the structure. Using the SmartJacks they also raised one of the corners of the sunroom which brought windows and doors back into alignment. It was like night and day to have doors that no longer stuck when attempting to open them. From meeting with Ron who came to assess the job and provide a quote through to booking and work completion communication was excellent. The job took two days and it was heavy work. It gave us added comfort that Don Clarke (owner) was on site throughout, working with his installation team. He was very patient and courteous in walking us through what they were doing as the job unfolded. Our experience was positive and we would not hesitate to hire Clarke Basement Systems again should the need arise.

The crew were fantastic Jose and Trevor. We're really polite and courteous. I had my crawling basement clean and isolated Their work was excellent. Barely took any break. Really hard worker. Thank you guys 👍😄

Ali serviced our sump pump. He was knowledgeable and extremely helpful with a problem we had with where the sump pump was discharging. Highly recommend.

  When an inspector came to our home, I was impressed by his knowledge when he educated us on what our basement needed. Not only did he give us a quote, but he also really helped us understand why we were getting water into our home—looking forward to seeing the finished work and having a dry basement again!

All members of the team from Clarke were very professional. The short video that the estimator showed me illustrated the process which would correct the leak on the basement wall. The technician, Ali, was punctual, polite, and left the work area clean and tidy. I wouldn’t hesitate to recommend Clarke Basement Systems.

Jose and Logan were awesome - quick, tidy and effective! Thanks again!