Testimonials for TerraFirma Foundation Systems

Water, water, water and more water. It was time I called. We did have a lot of water in the basement, but was also seeing it appear in the garage, side yard and around the back yard. What we had installed was a sump pump and a few drainage systems. We had a very successful appointment with Deryl. We found him to be creative with his design and very personable. This project is being done for a client and was a time sensitive project. We were especially impressed by the organization and coordination from call center, to estimate, to production. It's always nice when there are no surprises, and on top of that, our estimate was cheaper then we had initially spoken with Deryl about. I don't think anyone will complain about that.

I had a great experience working with TerraFirma. They were some of the hardest working individuals I have seen work in any trade. They were here early and stayed late as needed. What I was most impressed with was their complete knowledge of healthy basement systems and ways to achieve this goal. Chris gave me multiple options on how to achieve this goal with my budget in mind. Chris was very helpful and informative. I would recommend TerraFirma. They took pride with every detail of the job and made sure I was comfortable every step of the way. Great job TerraFirma team! You have made another home owner happy.

Drew was the foreman during work done on the home, and he was fast professional and courteous. Work was done very quickly and very professionally. Did a very nice job of clean up and everything came out really nice.

Deryl, Chad and Levi just finished revamping our crawl space and I love it! They were all very professional and did an outstanding job. I'm glad we went with TerraFirma and I can now finally sleep at night knowing that there will never be water in my crawl space again.

I have heard of your company before through a friend of mine who used your company for the same reasons I did. They were very happy with the services so I thought when the time came I would call also. Well, the time came and here we are. The staff was very helpful and courteous to me, my property and time going into the project. I selected TerraFirma because of their professionalism and honesty. I felt like I was given all the facts and the production crew delivered on everything the salesman set expectations for. Please use my name as a reference for future customers. I am very pleased with the results and and happy I chose TerraFirma to complete my basement waterproofing.

Installed Waterguard system around half of basement interior wall and sump pump to drain out and attach to existing gutter rain drains outside. We had the estimate complete over a year before we called back to schedule, and they were happy to hear from us and got us scheduled right away. They were booked over 6 weeks in advance, due to the start of rainy season, but showed up on the exact day they had scheduled us. They completed the work much more quickly than originally estimated (less than one day vs two) so less time off work. Their crew cut concrete to install the Waterguard system but the area was amazingly tidy after they left. Half of our basement is finished. They were working in the unfinished area, so we were worried about dust getting around but they kept the door closed, worked very efficiently through the windows in the unfinished area, and took care of business. Since then, we have no longer had water problem during heavy rains.

I found the proposed solutions to be crafted to meet my specific needs. This is one of the reasons we picked your company. Not every estimate that we received completely solved our problem. We got several bids for this job and your company offered what we wanted at a competitive price. Jason was able to work WITH us and put together a plan the we were comfortable with. When we proceeded, he was right there with us answering any questions we had as they came up. Jason did an outstanding job. He was very friendly and knowledgeable. 

The response performance and follow-up has been professional in every regard. They did what they promised on schedule, on time, and without any surprises. Subsequent to the main repair secondary issues have come up twice and on each occasion they responded promptly & professionally and more importantly made the problem go away. I am a satisfied customer!! Thanks TerraFirma!

Sally L. called in for final payment and said that Chad and Nick did a great job!! She is very happy with the work and especially with the guys. Good Job and outstanding customer service!!!!!!!

Graham complimented Josh A. (Sales) on his professionalism and knowledge. He said he gave a remarkable presentation. After bids from several other companies he chose TerraFirma!

Very pleased with the job. Crew was considerate and helpful. TerraFirma had the knowledge to identify the problem and solution like no one else had.

Heard about TerraFirma from some friends. Gave us a clear presentation, honest and reasonable pricing.

Your installation crew was very knowledgeable, polite and willing to explain the entire projects progression. Thank you for keeping the communication open and showing your professionalism and experience.

I'm extremely satisfied with the job and appreciate Kyle B. and his team going above and beyond. Nina in the office was a delightful experience and the presentation by your systems specialist Patrick Dunn was professional, and willing to answer all my questions. You get an 'Excellent!' by me...

Your crew performed exceptional work. They were limited to a (2) man crew and came in early and stayed late to get the job done. Made my wife extremely happy!! Your guys Jon and Greg didn't just perform their job, but the performed it well!!!!