Testimonials for TerraFirma Foundation Systems

Patrick was excellent, very clear and to the point! The installation crew arrived on time and very prompt. The crew was courteous at all times and cleanup was perfect! The job was handled in a total professional manner from start to finish-which pleased me!

We wanted quality! We got quality. The price wasn't the most important part to us especially since the project was so large. It came down to, do we like you as a company and do we think you do good work. We got both of these working with TerraFirma. Casey came out to bid our project. He made an impression. His system far surpassed the competition. Overall we were very satisfied working with them and we look forward to our next opportunity to hire TerraFirma.

After seeing displays at home shows, we decided to schedule an appointment with TerraFirma. The office staff was very helpful and courteous. Patrick was thorough with his presentation; the products looked to be superior and the guarantee helped us to make the decision and go ahead with the work. The men that came out to work on our house were on time and they were all very polite. They also did a great job with cleaning up in the end. The guys were not only totally on task but also sensitive to our living and working circumstance with an in-home business. We don't know of anyone at the moment in need of your service, but we will recommend TerraFirma should we be asked.

The only real contact I had with TerraFirma was Patrick, and he was a pleasant experience. So I would go on to give him a 10/10. The call center took care of business, but I was only on the phone for 3 minutes and basically I just let the installation crew do their thing. I am not an expert in the field but these guys are. Patrick is a great representative of TerraFirma and he earned my trust and business. The destruction was a little more than I thought it would be in the midst of the project, but they cleaned up wonderfully and made it appear there was hardly any work done at all. The came and went in 3 days of installation. Glad we could do business and thank you for helping me stabilize my foundation. Cool technology too.

I am pleased with the service. Call center gal was nice. Ryan was a professional and had a wide knowledge base about foundation repair. A comprehensive plan was built, and after discussing payment option, which they have a few, we were ready to move forward with the project. Ryan was available for follow ups and furthers questions throughout the project time frame. The project needed to be completed in a timely manner. TerraFirma respected my time frames and urgency. I felt respected and listened to. Everything someone would want being the customer. Thank you for your help and good luck to the future.

Our problem involved the support beams under the house. the floor was sagging in the middle and had formed a collection point. Looking under the floor, the supports were all squished and it look like someone had tried to fix it in the past. We just went a step farther and made sure to take care of the problem for good. Casey suggested Smart Jacks. basically, easily adjustable support posts. It worked! they raised the floors. It is flat and the floor doesn't sag when you walk on top. Casey had a quick and easy solution for us that we felt comfortable with. He was very knowledgeable and personable in his approach and we never felt pressured to make a decision, but glad we did. Thank you for restoring value back to our home.

We have a date already schedule and so far it is FANTASTIC and I don't really expect things to change. This is a very simple review from a happy customer. I wouldn't change anything. Well maybe if it were free and they cooked dinner, but the service has been fantastic. Ryan was honest and personable, something you don't see out of contractors these days. I would recommend this service to my friends 100%!!!

Nina was very polite in the call center. They were able to schedule an appointment within the week. Casey, our project estimator was very professional. We felt comfortable with the plan that he drew up for our foundation. Helical piers are a pretty cool technology. Casey's presentation was very helpful and informative. Everything was very clear with the project and the price was fair. We expected the same kind of professionalism from the production crew and they were. They arrived on time each day and didn't make a mess out of the yard. After clean up, the yard actually looked better than it did in the first place. They replaced all of our rock gardens and bark chip sections. We were overall impressed with the results and are glad we chose to go with TerraFirma. 

We chose TerraFirma because of the presentation and knowledge given by Ryan Thomas. Ryan Thomas was the representative that gave the presentation to us, he was very professional and knowledgeable. The crew was also courteous and arrived on time.

This is for Jeremy and his crew. Jeremy and his guys did a great job putting my house back where it belongs. They were prompt and very professional. There was virtually no sign that they were here, everything was put back and cleaned up. Thank you very much....I will recommend them to everybody who ask!!

We built our home 15 years ago. The ground underneath the front porch pad settled and we know there was a void under it but didn't know how much. Slowly it was settling down.  We hired Terra Firma to come and inspect and then hired them to fill in the void with a foam mixture. They drilled very small holes in our concrete pad and raised our porch about 1" to its original level without even disturbing the original concrete porch slab.  They did it without even a crack in the concrete. We appreciate the courteous attitude of the two men who came and did the work Thank you Terra Firma. You blessed us and it looks so good now. 

Ryan is an excellent representative of your company. Knowledgeable, prersonable, and friendly. He was very cunning with his use of all the tools he brought, and the creativity in which he designed our system. The whole team had great communication with me and among themselves. Production came to my house knowing exactly what the plan was and got right to work first thing in the morning. Clean up was as though they were never there in the first place. The entire project from inspection to end of install took about 3 weeks and we are very pleased with how things unraveled. 

Dan was very personable, and is a good representative for TerraFirma. This is a large project and Dan stated that he would email me an estimate which worked great for me to review on paper. He sent the final project proposal back and everything looked to plan and budget. I did get 2 additional bids on the project. TerraFirma was the most complete and I felt would give me and the client the best results for the best price. Dan definitely knew what he was talking about and we appreciated his professionalism and knowledge to help us make the best educated decision.

The representative sent out for the estimate was knowledgeable and informative. Installation crew arrived on time and was courteous.  TerraFirma team was very professional.

The call center was courteous and was able to schedule a convenient date and time for my appointment. The proposed system and products I felt comfortable that my foundation problem would be permanently resolved. Tim quickly prepared his report and presented it to me the very next day. Very thorough and very professional. Tim is a huge asset to your companies future success!