Testimonials for Keystone Basement Systems

Tom, Ty, Monttel, Malik did an awesome job!

Proof that peace of mind starts below ground!

I have never written a review of a product or service in my life but for the first time I was moved to recognize the professionalism, knowledge, and kindness of Dominic of Keystone Basement Systems. I had called Keystone Basement Systems to take a look at an area of our main floor that was dipping. Dom came out the very next day and quickly assessed the issue - which he was able to fix on the spot for me. As someone who is uneducated in this realm of work, I did not realize that the support beams that my house needed were already there, but over time had loosened enough to where they no longer were supporting the house beam in the area of our dipping. Dom quickly identified that and told me that he could fix it for me on the spot. I did not have the tool that he needed to tighten the bolts that needed tightened, so he went to the hardware store for me, bought the tool, came back, fixed it, and even told me to keep the tool and showed me what I needed to do if and when they loosen again. In a world where it always feels that someone is trying to sell/push something on you, it was refreshing to work with a genuine, honest person that was able to fix our problem. I cannot recommend Dom enough and hope that Keystone recognizes him for this.

Keystone was easy to work with and they did a great job. I highly recommend Keystone.

5 star service.

The basement is so dry now. We empties the packed closets upstairs and have been using the basement for storage now. We are very impressed with the work.

Waterproofed, stabilized, and smiling—just how we like it!

Nothing beats the feeling of a dry basement and total peace of mind - just ask this happy homeowner!

I would rate my experience with Chris S. a 10 out of 10! He was very thorough with explaining the company, the procedure and what to expect. I would definetly recommend Keystone Basement Systems.

The other company told me I needed to spend money to fix this crack. Keystone wasn’t so sure. They said monitor it. It has been 17 months and the wall has not moved. I am so happy I got good advice from them. 

Great work with the basement 

Jayden did an outstanding job inspecting our basement and helping us get a waterproofing system installed in the near future! He was thorough, professional, and took the time to explain everything in detail, making sure we understood the process and options. His expertise gave us confidence in the solution, and he was friendly and approachable throughout the process. The waterproofing system will be a game-changer, and we’re so grateful for Jayden’s top-notch service. Highly recommend him to anyone needing basement work!

The best part of the job? Happy homeowners!

Chris Bailey is very experienced, courteous, and thorough in guiding you through each step of the process. He remains engaged throughout and does not simply leave after closing the sale. After having several different companies visit, he was the only one who arrived fully prepared. He took measurements, entered the crawl space to conduct a detailed examination, and ensured everything was properly assessed. A week before the project started, the field supervisor, Joe, and project manager, Devin, came out to evaluate the site and help prepare the crew. They were respectful, professional, and provided helpful information.The crew lead, Gavin, along with his team members, Julez and Dee, were exceptional. They demonstrated a high level of knowledge and took great care in their work. Their dedication was evident as they worked diligently without stopping. These young men were very respectful and kind, and I never felt uncomfortable having them in my home. Having interacted with many contractors and tradespeople over the years, I can sincerely praise these three young men for their professionalism and attitude. If there were a way to recognize their efforts with a raise or bonus, I would certainly consider it. They even took the time to listen to a few of my stories, adding a friendly touch to the experience.Overall, this team worked seamlessly together and transformed what could have been a stressful experience into a positive one. Thank you, Keystone.

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