Testimonials for Systèmes Sous-sol Québec

I thought the installation crew was excellent! The office staff was good and my experience with the Salesman and his presentation was Excellent! Clear logical presentation to show that it works!  

The installation crew was very efficient and the office staff was very courteous. The Salesman and his presentation was very professional. They also did a very good clean up.

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Did not meet them ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent, sealed the deal ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Your instant response by e-mail,followed by brochures by mail. Superb quality of salesman and his approach to customer ;    

Q:  How satisfied are you with the job we did for you ? A: Very Satisfied ;     Q : What did you think of our installation crew ?  A: Very professional ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I like the concept, especially no digging around the outside ;     Comments :  Water problems in my basement. The work was done in my attached garage.  

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Excellent ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: I was not aware of any other service this similar ;     Comments :  We are very pleased with the results and the on time service as promised.  

The booklet you sent is encyclopaedic and a great way to learn about water problems in basements. Thank you.

Q:  How satisfied are you with the job we did for you ? A: Very satisfied      Q : What did you think of our installation crew ?  A: Courteous, hard working, knowledgeable      Q : How was the experience you had with our office staff ?   A: Very brief, satisfactory      Q : What are your thoughts on our salesman and his presentation ?  A: Satisfactory, well presented     Q : Was the cleanup satisfactory ?   A: Yes. Cleanup is very important to my wife, well done     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Data and background info in "Dry Basement Science", demonstrated careful thinking and developmental strategy-leading to workable reliable solutions    Comments :  Our area has a history of water problems. We carefully designed a program we called "Operation Bone-dry". This included an interior reservoir providing up to 48 hours of hydro failure and continuous rain-without the basement floor becoming wet. Your system met and fit into our plans perfectly.  

Great work under difficult circumstances: heat, wasp nest, and tiny crawl space.

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Courteous and professional ;     Q : How was the experience you had with our office staff ?   A: Very positive ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very professional ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Referral, focus on basement systems versus general plumbing ;     Comments :  Overall very satisfied with service. .  

Q:  How satisfied are you with the job we did for you ? A: Very ;     Q : What did you think of our installation crew ?  A: Worked hard ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Best technology ;    

I thought the installation crew were good workers, and I was very satisfied with the outcome, good job!

The 2 men that came to do the work, worked very hard and they were thorough. At the end the man, Yury, explained everything to me, showed me how the pumps work. They were friendly and tried their best to protect the stairs. A Project Manager also came on the second day to check that the pump was installed correctly. The Sales Rep, Steve, was very knowledgeable of all the products and very efficient, and well dressed. The company overall is super professional.

Vincent did an excellent job explaining the process of the work done as well as the reasons and benefits. He was very respectful and professional.

Hi Mike Costello, I tried to reach you yesterday but you were out of the office. The reason I wanted to speak to you was to express my gratitude. The installation of the Triple Safe sump pump system, the vertical SaniDry dehumidifier as well as the flooring system were installed without a hitch last Friday, Nov. 13th, all as promised by your company. I found your crew to be very meticulous and courteous. They arrived on time and didn't finish until almost 8 o'clock that evening. My basement was left in tip top shape without a trace of debris or even a speck of dust. It was thoroughly professional from start to finish. The crew's foreman was especially professional. Even after a long and no doubt tiring day, he took all the time required to explain to me the scope of the work as well as the proper operation and maintenance of the new systems. The equipment, although new, looks to be reliable and long lasting. I haven't had occasion to write such letters in the past, because most companies that I've hired don't always live up to their promises. This case was just so exceptional that I felt compelled to let you know. Please accept my thanks for a job well done and please pass along my gratitude to the crew that went above and beyond the call of duty.  I'd be proud to recommend Basement Systems Quebec to anyone looking for professional basement waterproofing work. Best regards, Adam

Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Very good ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent professionalism ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Professionalism of presentation, thorough explanations and price estimate for the work was in the middle of other estimates.  ;