Testimonials for Systèmes Sous-sol Québec

Tony P. is one of our many satisfied customers. He recently hired Systèmes Sous-sol Québec/Basement Systems Quebec to install a brand new sump pump system in his basement. One of the main reasons why he chose the company was the great sump pump systems we provide, with features that are designed to keep his basement dry, and which can be upgraded as needed without any big changes to the sump pit. Other reasons to choose Systèmes Sous-sol Québec?"All around, a good warranty and the reputation seems to be building as we go forward.", says Tony.
Tony P. of Brossard, QC
Wednesday, December 21st
Chantal Lalonde, located in Mascouche has been living in her house for almost 20 years. She had humidity problems and a damp smell was present throughout the house. The floors on the main level always felt cold and were no longer level. What was the cause? A wet crawl space that was not insulated. These problems seriously affected the comfort that she and her husband had in their home. In order to resolve this problem definitively, she contacted Systèmes Sous-sol Québec. Our specialist, Andrew inspected the house and explain to Mrs. Lalonde all the possible solutions for their crawl space problem. She was very satisfied with the clarity of the explanations "the presentation was very clear, he took the time with us to explain to us and he even printed the quote. Well organized on top of that, he printed what he decided to do on site and left us with information to think about it". From the beginning to the end, Mrs. Lalonde was surprised by the service we offer to our client "The flow between the different stages was really special. They call you to confirm the appointment. They call you to make sure you received the book. They call you if there is a change in the schedule. They fix the meeting for you. There really is a step-by-step follow-up. I'm telling you this is the first time I've seen this. I found it really good."        
Chantal L. of Mascouche, QC
Wednesday, June 9th
Testimonial Photo by Daniel W.
Hi Peter, I just wanted to let you know that I thought Sebastien and his crew did a great job retrofitting the pump. It was quite a challenge for them when we discovered a pipe under the floor. In regards of that water leak we discussed beneath my deck, it turns out it wasn’t the cause. It was actually the conduit pipe: the caulking was severely deteriorated. I did take your advice and spray foamed the hole and re-caulked the area. Thanks for the assistance. I think the sump pump will give us some peace of mind for the future. Regards, Daniel
Daniel W. of Brossard, QC
Monday, December 11th
Q:  How satisfied are you with the job we did for you ? A: Satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Presentation ;    
Victor H. of St-Lambert, QC
Wednesday, November 2nd
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Price and product suited our needs ;    
Brett O. of St-Lambert, QC
Monday, April 16th
Q:  How satisfied are you with the job we did for you ? A: Satisfied, I think you did your best ;     Q : What did you think of our installation crew ?  A: Very efficient and pleasant ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You were the only one I heard good things of ;    
Shirley G. of St-Lambert, QC
Thursday, November 13th
There was only one worker but he did a very good job! I had an excellent experience with office staff. The Salesman and his presentations were excellent. Overall very impressed with your company, very happy I called BASEMENT SYSTEMS QUEBEC.
G. Murphy of Greenfield park, QC
Q:  How satisfied are you with the job we did for you ? A: Very satisfied    Q : What did you think of our installation crew ?  A: Efficient, quick and friendly    Q : How was the experience you had with our office staff ?   A: Very good      Q : What are your thoughts on our salesman and his presentation ?  A: Informative and respectful of our needs and budget      Q : Was the cleanup satisfactory ?   A: Yes      Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: We needed an interior solution      Comments :  We would be happy to recommend Basement systems quebec and as long as we have no more leaks in the repaired wall we would not hesitate to call you for further work.  
Walter N. of Sainte-Angele-De-Monnoir, QC
Tuesday, April 17th
From start to finish, the whole installation process was impeccable. The first inspection of my needs by a sales representative gave me answers to every question that previous companies had not been able to address. At that point, I was already sold but it only got better. My request to change the installation date was honoured with grace and generosity (I was surprised to have an earlier date, which was welcome). During the 2 days of installation, the technicians were communicative, well informed, efficient, and most of all, clean (they worked in the dirt, yet the results were nothing but "hospital white" and clean!) Within a few hours, the atmosphere in the crawl space could accommodate all of my storage needs without worry of mold or decay. Truly, I couldn't be happier and would choose 11 stars if I could.
Diane B. of Sutton, QC
Tuesday, July 6th
Q:  How satisfied are you with the job we did for you ? A: We were very satisfied ;     Q : What did you think of our installation crew ?  A: They were very hardworking and courtious ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Clear and Informative ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The variety of products your company offers and the competative price ;     Comments :  For added confidence in the system, we get an annual cleaning and check-up.  
Hollie D. of St. Lazare , QC
Tuesday, November 6th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: They worked well together, they each knew their responsibilities  ;     Q : How was the experience you had with our office staff ?   A: Very good, always polite and helpful ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good, explained the system accurately ;     Q : Was the cleanup satisfactory ?   A: Yes, surprisingly clean considering the amount of debris generated ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You had the best system available ;     Comments :  Please send me literature explaining other basement protection systems. Thank you.  
Dalton C. of Granby, QC
Saturday, November 26th
A very professional team, who is attentive to the customer and who is happy. I am very satisfied with the workflow process.
Ali N. of Sherbrooke, QC
Thursday, October 11th
Honesty is the best policy, keep up the good work. I always tell about you guys to my friends since the system was installed, I have no water in my basement so far.
Ahmed of St Lazare, QC
No complaints - very thorough, detail oriented.
Lina G. of Lachine, QC
Very satisfied with work, installation crew was very polite and clean. The office staff was great and the Sales man and his representatives were also very polite and informative.
Ronny A. of Beaconsfeild, QC
Total testimonials : 109