Testimonials for Frontier Foundation & Crawl Space Repair

"I just recently had a Water Guard system installed in my 1500 sq. finished basement and while I can't say it was a clean or easy job, it was an overall very good experience and I'm glad I chose Frontier Basement Systems to do the job. I chose them after struggling with foundation water and doing a great deal of research. I worked with 2 foremen - Hermes & Gumaro and their crews and they were respectful of myself and my home and did a very difficult job professionally and efficiently. Customer Service follow-up throughout the project was top notch as well as after the job was completed. I recently had an additional back-up pump installed by Service Technician Donald Hill and he was TREMENDOUS! Very knowledgeable and spent time explaining the entire system to me so I could troubleshoot any issues that may come up (I like to be prepared!). I would definitely recommend this company to you."

"I had a crew with Matt, Brennan, Jessica, and Benji. They were very respectful, quick and friendly. they did great fixing up the basement. Now the humidity is low and mold won't be growing down there like it used to. If I ever need work done again, I wouldn't mind the same crew coming back!"

"With restoration beginning on an older farm house, we started with the foundation. Dave Ramsey recommended Frontier. We are very pleased with the service provided.Fernando was the foreman for the project. It was handled very skillfully, timely and met our high expectations. Thank you for a job well done!!!"

Matt Watts and his crew and Mike Pierce and his crew did a great job of installing the Wall Anchors and Water Guard in my basement!! They were very professional and communicated with me thoroughly as they executed the installment. Awesome Job done in Buchanan, TN!!

" We are so pleased and grateful to report that FBS has corrected all of our foundational issues! We now have additional basement waterproofing and our radon mitigation system has been moved to the back of the house. There is no noise now with the fan's proximity to the HVAC system, and FBS arranged and paid for contractors to do the electrical rewiring and brick repair at no additional cost to our family. It is great to see a company stand by their word and follow through to completion. Our sense is that they are expanding rapidly due to all the increased flooding caused by Nashville's continual new construction. We all have a learning curve as we take on new challenges, and we appreciate FBS's willingness to listen to feedback and do all the steps needed to make things right! "

" Matt Watts and his crew installed a two-pump sump pump system in my 84 year old basement. They arrived on time, worked diligently for several hours, kept the workspace clean and organized during the job's completion all while meeting my expectations. I'm a Civil Engineer, and I know construction and I'm not that easily pleased. That being said, the results were excellent, and I commend Matt and his crew for their work ethic, knowledge of what they were doing, customer rapport, and over-all relaxed and focused vibe while on-site. "

"Adam and Thomas were professional, courteous and respectful. Today, it isn't often to come across such great workers who care about the customer. Hats off to these two professional technicians. Also, Jennifer in customer service went above and beyond to fit me into their schedule much sooner than promised. I am completely satisfied with FBS."

"We recently bought our first home. It is nearly 100 years old, so we fell in love with the charm of the original features, but quickly found out we did NOT love the "charm" of no insulation! Frontier Basement Systems was quick to help us remedy this issue with the absolute BEST solution for our home's (and budget's) needs. The appropriately-named Dr. Energy Saver Super Attic has made our house a comfortable home throughout the year and saved us loads of money on our energy bills. To top it off, the crew was accommodating to our schedule, able to complete the job in just one weekend, and incredibly thoughtful and cleaned up not just at the end of the job, but at the end of each day of work. We couldn't be happier and can't wait to contact Frontier Basement Systems for the next project -- crawlspace, here we come!!"

Dear Frontier Basement Systems, Frontier Basement Systems was the best choice for my home. I looked at many others and this one is the best. All of the staff I have spoken with is extremely thorough and prompt. Even though we chose not to completely finish our basement, when it is all said and done it will be completely dry, up to code, and will look like a totally new room down there! Our project, to my amazement, has turned out to be very affordable for us! Mr. Robert Summers came to our home on a Saturday. He assessed the property, advised on all areas of concern, and designed a plan of correction for it. He had amazing credentials and the expertise showed. He was an excellent representative for this company. He was extremely patient and kind with us and spent a great deal of time with us to ensure we felt comfortable and understood. When my project is complete I will be highly recommending Frontier Basement Systems to others. I just wanted to write this as a thank you and to let you know what great amazing employees you have there. -Thank you again & God Bless!  

The business is one of the best run companies from the top down. We had a remarkable experience from personally talking to the president to working with the installation crew. Great Team!

"Matt, Brennan, Jessica were highly professional."

"Mike, Rob, and Lu did an excellent job repairing my dad's foundation. Mike explained everything they were doing and why. The crew was courteous and responsive to my questions. They ran into some unforeseen problems but made sure the job was done right. Even after this complication, the company stood behind their original bid. I highly recommend this company and especially this crew to anyone who needs a foundation repair! Thanks, Mike, Rob and Lu for a job well done!"

"Fernando and his team were professional and efficient. Everything is as promised, the site is clean, and everything was explained well. I heartily recommend their work."

Dustin,   Just wanted to let you know that Fernando and his crew finished the basement project today - a day earlier than I actually expected.    From the moment we first met you and you explained our options, I knew we had found the right company.  Every question, every contingency that we could think of was addressed and the project progressed exactly as you told us it would.  I am so appreciative that you took the time to come over last week while my husband was in the hospital to reassure me that the basement was ready for construction.  The crew you sent over could not have been more professional and proficient in their work.  Fernando and his men were courteous, diligent, professional and an utter joy to be around.  My house was left clean every night - dust was kept to a minimum and the work area was left in perfect order each day.  Fernando spoke to me each night before he left to give me a status update and gave me a thorough walk through tonight before signing off and collecting the balance due.  We couldn't be more pleased with the work, the workers and the appearance of our new waterproofing system.   Living in this house as long as we have (over 30 years) and being dreadfully aware of every torrential rainstorm has been stressful to say the least.  Walking through 6-10 inches of water in the basement has been maddening and costly.  Cleaning up nasty, muddy, stinky residue has been time consuming and frustrating.   For the first time, we don't expect to be nervous when we see a colorful radar picture on the 6 o'clock news.  We did not see a charge on the invoice for restoring our peace of mind, but that is exactly what Frontier Basement Waterproofing has done for us.  As you know, we have some pretty scary medical issues to get through in the coming weeks.  We are so grateful to you and your team that an October downpour is not going to create additional stress as my husband is recovering from brain surgery.    Please pass along our gratitude and thanks to Fernando and his team.  Count on our referral anytime the subject comes up in our circle of business and personal friends.  You guys rock!!   Thanks again,   Gere and Lisa Carter

Excellence of Service by Frontier Basement Systems In February 2018, I hired Frontier Basement Systems to check my encapsulated crawl space.  Upon making the appointment, the office staff, Jamie and Lynn, immediately followed up with an email to me confirming the date/time and stated price for the service.  When I requested a follow-up, the office staff immediately scheduled it.  The technician, Mike Winfree, demonstrated professionalism in providing service.  By professionalism, I mean this:  1. He showed great knowledge of what should be in place by taking his time and conducting a thorough review of all factors that define integrity in a crawl space encapsulation.  2. He demonstrated outstanding troubleshooting abilities and identified key situations that needed further attention.  3. He demonstrated unbelievable people skills by really listened to my concerns and taking his time while explaining in detail everything I needed to know about his findings.  These three factors are the hallmark of professionalism and I highly commend Frontier for that.  The spirit of good old fashioned customer service pervades Frontier.  I believe this spirit comes from the top and extends throughout the company.  I highly recommend Frontier to those seeking peace of mind about the status of their crawl space.  I will be very comfortable trusting them with my future crawl space issues.