Testimonials for Fortress Foundation Solutions

Fortress Foundations demonstrated exceptional customer service even in the midst of a really busy schedule, and was more responsive than other places I contacted.

Scott, Dan, and Aaron were professional, timely, and communicated with us well us throughout the project. Great job!

Cope and his crew of K’Nell, Ricky, and George were great guys to work with, and they did a great job. Friendly service and high quality work, highly recommend!

Scott, Dan and Aaron did a great job. Clean, quick, and professional.

Cope, K'nell, Ricky, and Jeremy are a fabulous crew. They are very knowledgeable and polite. They all have fun and work together as a team. I highly recommend!

"Thank you as always for the most thorough and honest project scoping around. I recommend Fortress to everyone, especially anyone considering going with JES!"

Very polite and efficient Nice young men!

"Jenna (Project Coordinator) was courteous and kept me informed [throughout the process]. Brandon (System Designer) was very thorough and offered what best suited my needs. David (Foreman) and his team of Austin and Christopher were the best. Very considerate of my home. Fast and efficient. Explained every step. And cleaned everything back up! It rained one of the days but clean up was amazing. Price and personnel [caused me to choose Fortress over the competition]! They also did a marvelous job with foundation repair. Couldn’t be happier."

Riley was great! Helpful in determining if there was an actual issue that needed work.

Derrick and Kevin came to my home today to do some additional work on our system. Everything went smoothly and they were great to work with. All of our experiences with Fortress have been outstanding.

Fortress Foundation Solutions is the best foundation company in the area. From the first appointment to the last appointment, each employee was professional and polite. I would highly recommend calling them for all your foundation needs.

Before finalizing my decision to work with Fortress Foundation Solutions, I took the time to read through customer reviews, and I can confidently confirm that they were accurate. I’d like to highlight a few key points:First, the communication from everyone involved was both courteous and professional. The crew assigned to my project went above and beyond to ensure the waterproofing of my basement was done properly, even taking extra care to calm my dog during the process.A few weeks after the project’s completion, we encountered a minor issue. I was promptly connected with Linda, the Branch Manager, who returned my call on a Sunday morning. She assured me that this would be a priority and addressed first thing on Monday. True to her word, she followed up and had a Service Technician at my home by lunchtime to resolve the issue.Fortress Foundation Solutions is fortunate to have such dedicated professionals who honor their commitments and take customer satisfaction seriously.

The person I called to make to appointment was personable and Professional. He provided easy to understand details about how the assessment, diagnosis, and remedy recommendation process would work. He considered different installation options with pros and cons to enable me to make the best decision for locating the dehumidifier. Then he did exactly what he said he'd do. They left the place looking better than when they arrived.

The sales presentation and our interactions with the sales representative were excellent. Our questions were answered and the literature we were given was excellent. We particularly appreciated having the schedule for installation moved up from April to February!

From Ben answered the phone my first encounter with person from the company to the last person to drive out from the completed project every person involved knew the job they were doing, polite, explained every aspect. Family is very pleased with finished work.