Testimonials for Alford Foundation and Crawl Space Repair

Good workers.  Polite.

I would like to thank you and your company for the outstanding job of waterproofing my basement. The lead representative, Colton Hatfield, was fabulous. Colton was very professional and was excellent at taking me through the process. The workers Jaden Arbaugh, Mason Waddell, Jeremy Spears, Mike Stewart, and Zak Scantalin, were awesome in their job performance. 

I had a drainage system with a sump pump installed. Every member of their team was knowledgeable, personable, and kept me informed throughout the project. The work was excellent and was completed exactly as promised. I would definitely recommend it!!

I contracted with Alford for foundation repairs, floor support, and crawl space encapsulation. Cody and the Alford crew who did the work - Paul, Jayden & Joe - were all very professional, diligent, and courteous. Cody was an incredible jack-of-all-trades and not only presided over a great job, but answered all my questions and accommodated all of my requests as the job progressed. The entire experience with Alford related to the project, from initial contact and estimate to job execution and clean-up, was excellent. Can't say enough about how happy I am with the result. Thanks to all involved!

When Cody and his crew arrived, they immediately started working. It was like putting a puzzle together. We were very impressed with the entire crew and greatly satisfied with the job. 

The call rep. was with me every step of the way and coordinated everything between me and the project leads so that everyone was on the same page at all times. The sales rep was extremely knowledgeable, patient and genuinely took the time to talk and identify what options would best address my needs while staying in my comfort zone, which the other companies did not. In addition, Alford was the only company that had a presentation that not only explained in greater detail why my basement was leaking, but showed the process and products they would use to remediate the issue.

Technician Larry Reynolds is always polite and professional!

I will recommend Alford Home Solutions to my friends and relatives.

I chose Alford Home Solutions based on familiarity, reputation, then the presentation with the Solution Specialist Andy Mills and him being able to answer all of out questions, sealed the deal. The guys on the instillation group were great too!

The service men were very professional and business like. They did a very thorough job. I have been very satisfied with my service in the past.

We have my mother's basement waterproofed.  The workers were very profession, plus friendly.  They answer all the questions we had.  Also, I was concerned about the mess that would result from breaking up the concrete floor in the basement.  There was hardly any mess at all.  Overall it was a good experience.  We have had some rain since the job was completed.  The sump pumps worked as expected.  However, we have not had a downpour to see how things will work.  Saying all that, I would recommend Alford Home Solutions to anyone wanting to do some waterproofing.

Scott is the first person that came in my home to work that covered up his shoes. He is a wonderful person, great personality, always on time, and does a great job.

Great job Rob & Tommy! She said that you all were VERY professional and VERY respectful. She overpaid for her job and received a check back for the overpaid balance and said that our company had restored her faith in humanity. She said we were a truly incredible and honest company. She also went on to say that because we have made her so happy that she is going to be getting some other work done because of how incredibly pleased she was with us. 

I had a big waterproofing job done, and I could not be happier with the crew I had. I had a number of estimates done, and most companies were estimating that the job would take at least a month. Aaron's crew finished it in less than two weeks! I have multiple properties and have worked with a number of contractors. I have never seen anyone work as tirelessly as Aaron, Nehemiah, and Josh. The three-person crew arrived early and regularly worked at least 10-hour days. I could not believe the progress they made and how intense they worked. By Day 3, I trusted them with a key to the building (which I have never done before). Aaron put himself in my shoes and treated the project as if it were his own.Additionally, Aaron was a great with communicating at every step of the process. He showed up when he said he was going to, and he made sure I understood what was going on at every step of the process. Amazingly, they left the place cleaner than it was when they got there, which just doesn't happen in this field. I have never been so impressed. If you need any work done, you should specifically request Aaron and his crew. That will be my first call for all of my projects going forward. If Aaron, Nehemiah, and Josh aren't available, let Alford know you are willing to get in line. These three guys are worth waiting for!

Justin Tyler, Travis Fields, and Mat Kitchen were very professional and efficient in their work. Excellent and easy to work with.