Testimonials for Connecticut Basement Systems

I received your warranty package and since i don't have a computer I'm writing to you regarding your system. I am very pleased with the system you installed. Previously i had been removing water from my basement for three weeks and that's not an easy job for someone who is 80 years old. But since you installed this system i have not had to worry about rain because i know i am covered thanks to you! I just wanted to thank you all and let you know that i have recommended your system to quite a few people.

Dan was polite and curteous. I also appreciated that he was on time! 

Dan was polite and knew exactly what he was doing.

I was ecstatic with Justin and his performance! 

I want to tell you what an excellent service visit I had this morning with Brue Toth. His attention to detail was exceptional. His willingness to help me better understand the system was equally exceptional!

I was very impressed with Bruce's knowledge and salesmanship.

Al did an exceptional job at both explaining and disinfecting himself. I'm very impressed and happy with the great service!

Bruce did an amazing job. We always use Bruce for all our jobs, and we've made sure to recommend your company, as well as Bruce, to everybody we know! 

Kyle was extremely professional, personable and efficient! He explained everything he was doing and made sure everything was working well before he left! He did a good job cleaning up. I would give him my highest recommendation!

Allan and his team did the drain, sump and exterior work this week and Rafael should be doing the walls and floor today and tomorrow. I've got admit, I'm more than pleasantly surprised with the quality of the work! It's not done yet, but I'm thinking it will look pretty darn good when finished! I'm glad I'll finally have a livable space again and won't have to worry about my health when washing clothes!

Bob went above and beyond to make sure the customer was happy! 

A year ago, we needed to have a damp crawl space covered up. Because I have used Basement Systems years ago with a different home, I decided to get their service again. The installation team was excellent and explained the process to me. Since then, the upstairs above the crawl space is much drier. 

Victor and Ben raised our sunken front stoop today. They were efficient and professional. Great job!

One of our salesmen, Rick R. sent in an email to the Service Dept 8/10/11. He wanted to let us know that one of his customers was a little upset, but is now thrilled after having our Service Tech Nick there.  They said that Nick took off the top of the Triplesafe and explained everything to them and now they're very happy customers!  Just wanted to thank us for the WOW service! 

I am SO impressed by Phil, I will only request him. He was great!