Testimonials for Connecticut Basement Systems

Steve did a great job of repairing the crack in my basement wall. I have a desk right where it was leaking and it's too heavy to move. Now I don't have to worry about it.

Really completely satisfied with the whole process. I will keep you posted after it rains.

We'll know better in the Spring after rain and snow. A good crew, worked well together never took a break or lunch. I liked the minimum disturbance to the floor and underlying material. I would refer you to my friends and family.

The salesman really explained the work that needed to be done. I was pleased with the crew and they did a great clean up too.

Everyone was excellent from the salesman to the installation crew. I would hire you again and I will refer you to anyone who needs your services.

Sid and his crew were excellent. Explained everything clearly before and after. Did A LOT of work in one day's time. Looks great after. Would highly recommend them !

Allan Guglielmoni was the foreman of the job, and he and the rest of the installation crew worked quickly and professionally, answered all questions, and provided instructions about all of the system components. I was extremely satisfied. The crew was very careful to minimize dust and disruption and were meticulous in leaving the workspace clean and neat.

Scott was amazing and did a great job.

The team was professional, knowledgeable, and explained the products clearly. They were on time and focused on the job. No mess, and nice work. The follow up service was easy! 

Scott has been doing our Annual Maintenance for many years and I certainly hope he will be our service person for many years to come!

This is what your crew did not do: No cigarette breaks. No coffee breaks. No bathroom breaks. NO LUNCH! Who works like that? Unbelievable!

Tyler was very good! He did a great job! 

Lynn & Jared K. from East Hartford, CT wrote: Dear Mr. Janesky: My husband and I write to you today to comment on the service we received from day one with your company. Let me give you a little background. We have lived in our house for five years. Five wet tiresome years. We had our first episode three days after we moved into this house. We spent endless hours and phone calls to try to resolve this problem. We had engineers, top in the business, we had water experts, years in the field, not one single person had a direct answer to why this was happening. They did have one common conclusion though, THIS WAS A BIG JOB. They would have to dig up the entire house, put in drains, 3-4 pumps etc. This was to the tune of $20 - 25,000.00. This was not feasible. We continued to get water. We would manually pump, bail, pray and loose sleep. Two months ago we a storm with torrential rains, we got hammered. The water was so bad we had to call the Fire Department and shut down our furnace.  We were at the end of our rope. The following day I called Basement Systems the staff was courteous and had a sales representative, Rainer returned my call promptly. We scheduled an appointment. He came to our home and in twenty minutes closed the deal. He called me the next morning as promised with an installation date. Three weeks later the men arrived on time and did a spectacular job. We have since had two occasions since the job was completed that we know we would have had water but our finished rec room remains dry as a bone. It has already saved us time, money and aggravation. I would like to close by saying, Jared and I own our own company. We service clients on a daily basis. It was refreshing to do business with a company that was servicing us with the same value and respect as we service our clients. This is very rare today. Please keep up the excellent job you are doing. Thank you Mrs. & Mrs. Jared K. East Hartford, CT

Satisfaction = 5 Experience with company = 5 Installation = 5 I would hire you again, tell my friends about your company and yes you can use me as a reference.

to our concerns about our sump pump and the position of the drainage pipe from our pump. We couldn't be happier with the customer service from Connecticut Basement Systems and have shared this with many other people. You extended the pipe another 60 feet at no cost to us, and volunteered to check our system each year, again at no cost. With this kind of customer service it is no wonder that your company is so highly regarded. Thank you for your personal interest in our concerns. Please feel free to enter this into your website along with the other comments. You are truly a five star organization.