Testimonials for Ayers Basement Systems

The salesman was very professional. I was able to schedule my appointment quickly and installation went as expected. I was very satisfied with the work performed and the crew was friendly and professional.

We were very satisfied with the work performed. The Project Manager was very personable and professional. The installation crew was very efficient and professional.

We've been meaning to write this letter for some time but life and work can be very challenging as you may know. On the plus side, we have one less thing to worry about! We would just like you to know that as winter has come blowing across Lake Michigan these last few weeks, we noticed something wonderful. Our house is so much more comfortable and warm with the new basement system installed. As fall has set into early winter here in Charlevoix, after a day of sunshine and household activities of baking, cooking, and solar warmth, we've had nights in the 30's and have woken up the next morning with a temp different between outside and inside the house as much as 30 degrees! Some nights the inside house temp. did not fall below 68 degrees in the hosue while it was in the high 30's outside in the morning...even high 20's. This is a great asset to our goals of lowering heating costs and improving the indoor air quality as the "musty" and damp smells of the crawl space are now gone. The addition of your system to our crawl space has allowed the advantages of extra insulation, triple pane windows, southern exposure, insulated window shades, alternate wood stove heat, and other energy saving expenditures on our house over the years to really raise the level of comfort and enjoyment of living "up north" to a new height. So much so, that we'll need to use our attic fan in the summer because the temp of the crawl space is now warmer and more stable...no worries - we'll take the warmth in the winter! With your help, Tim, the decision to have Ayers system installed in our crawl space was the right call. As winter sets in and temps. stay below freezing on a regular basis we will keep you posted on the system's effect on our warmth and comfort. Thank you once again for the professional and efficient job you and your crew provided. We would recommend the system to others without reserve. We trust we will be well served by your efforts for years to come.

My husband, Phil, and I have already had the basement service performed. The supervisor was Terry Ortiz, he was phenomenal at his job. Terry was courteous to his work crew and us and receptive to Phil and my needs. Terry worked so hard and completed our job on time. I can't say enough good things about Terry and his crew, as well as the wonderful job they did.

I wanted to send you a quick note regarding the basement system repair that was done in our home last week by your Service Technician, Marty Strobel. I must tell you that in all of the years of being a homeowner and having work done in our home, I have never encountered such a conscientious individual.  The work that he did was outstanding and he left the area completely cleaned up!  All too often it seems that people are quick to criticize work done, but not take the time to provide positive feedback to the Company for exemplary work performed.  You have an outstanding employee in Marty and it was a pleasure meeting  him.

The crew, Logan, Nelson and Alex and project manager Ty arrived at 9:00am. I was told they would arrive between 9-10am. Ty asked to see the area and reviewed rooms where vents were to be placed. Ty and the crew then covered the steps and floor in the basement with plastic. I appreciated Ty asking me if I had a preference on lower or higher placement of the vent at the bottom of the stairs. The crew was very efficient they cleaned up and swept after installation. Ty and the crew were very polite and professional. Ty reviewed how the dehumidifier works and took the time to answer other non related questions I had. Very good experience. 

Terry Ortez and his team, Bruce D and Kyle D, did an amazing job on our basement. They went above and behind expectation, adding some grading to some low spots in the yard and repairing some foundation problems that were unexpected at no additional charge. Very appreciative of this team and their efficiency. They did an entire front wrap of the house in a few hours. We're very impressed and would not hesitate to contact Ayers for any future basement issues. Thanks; Terry, Bruce, and Kyle!

I chose Ayers when I looked in the Yellow Pages. The clean-up process was very nice- I really liked it

Our project manager's presentation and credibility factor helped us decide to use Ayers Basement Systems. The crew were very knowledable in all facets; they were quiet, good workers, and completed the job earlier than expected.

Crew was very professional and polite. Project Manager was great and explained everything. Main reason for choosing Ayers Basement Systems was reliability. A great job overall.

The installation crew was friendly and informative. The Project Manager was knowledgeable, friendly, answered and explained the job. The reason for choosing Ayers Basement Systems was the reputation and the type of material that they use.

After the installation of the Ayers waterproofing system, I was advised by the installer to hire a plumber to fix a leaky pipe under my bathroom floor that was discovered. I did so and the worker who fixed the leaky pipe said he "had never seen a better job of installing a waterproofing system". He was very impressed. I'm also pleased with your company's work.

Dear Mr. Ayers, Your crew did an outstanding job in my basement. Your foreman should be commended for his integrity. I will be singing your companies praises to my many fellow walkers for weeks to come. Sincerely, Cheryl - Lansing, MI

Ayers is one of the few companies to stand behind their product, take responsibility, and go above and behind, in my situation. My sump system was installed three years ago and had stuck in an on position. The representative for Ayers explained that it was an advanced system, and needed an extra drain and some attention. The representative spoke to Mr. Ayers, and in contacting me said the new drain would be added, the system cleaned and brought up to standards. All of this at no cost to me! That type of commitment is a "rare commodity" in today's business setting. I am very grateful to Mr. Ayers and company. I applaud your dedication to honesty and quality.

The installation crew was very professional.  They answered all my questions.  Project Manager was knowledgeable, courteous and came out to the house twice before I decided to go ahead and use Ayers. Excellent reputation for getting the job done right the first time and at a reasonable price.  Reputation is important. Keep up the good work.