Testimonials for Ayers Basement Systems

Glen Roble answered the phone whenever I called and always explained everything to me. He helped me get someone to explain how the system worked. Glen also helped me understand how the side walk had to be done. Glen helped me feel comfortable when the pumps were going in. Larry did a great job and so did Gavino. I loved having them here and the work they did was SUPERB! They should receive the WOW Service Award. They seemed to be two very down to earth people and a joy to be around. They went above and beyond to do some extra things to make me happy and feel at ease. Larry and Gavino worked very well together! They were trustworthy and careful with my house.  Chris Fues is terriffic and explained everything and showed me how all the pumps work. Chris checked to make sure everything was corectly added. He also explained how other tubes could be put into drains and how alarms work. I am very appreciative that Ayers has their own electrician Brian. He did an effective job of installing the extra plug and made sure it was hooked up the the generator. He was kind respectable and professional. The office staff who answered the phones were so helpful. They made sure I got the service I needed.  Thank you so much for everything. 

The three pump system is incredible. Ayers actually grounded this huge hole in the basement and then installed this receptacle to hold the three pumps and the drain for them to work. This is an awesome system. It's a no-fail system! The yearly $95 review checkup of my three pump system is fantastic! The attendant, Justin Bonneville, is superb. Justin does everything efficiently and leaves nothing undone. He cleans and checks all three pumps, checks my battery and backup system. Justin cleans the outside drain. Opens it up and cleans it. The overstrain is checked. The two eave trough underground drains are cleaned. Now the dehumidifier clean air system, the SaniDry. Justin checks the ant of moisture that the system is working at. He uses an instrument to check this and finds the SaniDry is not working properly and will need to be sent in to the company. He has to go back to Ayers' shop and see if they have a loaner! Wow! A loaner and no charge. Justin gets it, a big huge appliance that does wonders: dehumidifies, cleans air, has a cardboard filter and a mesh metal filter, so efficient with a little giant pump that does wonders; water from the moisture in the air is pumped into septic container to outside; amazing process. Justin takes my SaniDry to have it overhauled. I get a practically new one to use for a month or so while mine is being fixed . Ayers takes such excellent care of their customers! Justin hauls this SaniDry up the stairs no big deal! It is now 4:30 p.m. He came at 11:00 am. All this for a yearly check of $95! Ayers is heaven. The customer needs to be there the whole time because you learn how to care for your basement. Thank you, Justin Bonneville! 

The installation crew was a great group of guys. Hard working. They were very patient and explained each step of what they were doing. The Project Manager was very nice, knowledgeable, and experienced at installing the basement systems. The main reason for choosing Ayers Basement Systems was the years in business and recommendation of a friend.

Project Manager was excellent, friendly, and informative. The two-man crew was courteous, friendly and they worked! They worked well together and knew what they were doing. There was no guess work. Everyone from Ayers Basement Systems with whom I came in contact was very professional. I have felt very confident my job would be well done. It was! I feel very good about selecting Ayers Basement Systems to do this job.

Roger Powell arrived on time and did a great job answering the questions I had on my future home purchase. I was surprised how fast a detailed estimate was provided. He is a true professional.

Everyone from Ayers Basement Systems with whom I came in contact with was very professional. I have felt very confident that my job would be well done and IT WAS!!!!. I have seen Ayers Basement Systems ads on television, on billboards, and in the yellow pages. The Project Manager was friendly and informative and did an excellent job. The two-man crew was courteous and friendly and they worked hard. They worked well together and knew what they were doing. There was no guess work..

David Cervantes, the Project Manager, and his crew, Larry and Jesse, did a fine job. They were respectful, completed the work in a timely fashion, and cleaned up after themselves. I am pleased with the service we received.

The installation crew was very Professional and Courteous! Excellent Clean up! I would like to thank Jim, Vic, Derek, and Ryon for their help. This entire experience has been positive. The guy's work ethic and quality of work was very impressive. Major Thanks from me and my Family!

I wanted a dry basement and had to just take the word of the representatives I met at the building show. So far it has worked and I am so thankful. I just felt right about it and that is why I did it, most companies haven't worked for me. 

I just wanted to commend Dan Bemman who came out to my mom's house last week (8/27) to repair her system. While he was there he pointed out some soot on the water heater and recommended we get it checked. It helped us discover a low-level long-term CO exposure my mom was suffering from. If this had gone on any longer, my mom probably would've died as her kidneys had already started shutting down. Mom is now doing much better. Thanks again for Dan noticing this and bringing it to our attention.

Crew was polite, friendly, hard workers, answered every question.  The guys just wanted me to be happy, always double checked everything! We had the owner, Virgil Ayers as our Project Manager. Very knowledgeable, he showed us what we needed, not just what we wanted. We were impressed by the lack of high pressure, like some companies. We were the first customers for Ayers Basement Systems to have the Zenwall installed on our walls. We Love IT. The new basement windows are fantastic, they open and close and are easy to clean. The two cats, Therbo and Fan, whom you never saw, have left their footprints forever in the cement! I think they are happy too.

Installation crew was very professional, thoughtful, and courteous. The Project Manager was very nice, explained the system thoroughly answered all of our questions. This was a totally positive experience-we are recommending this company to all our friends. Thank you for the Super Job!

The installation crew was friendly, efficient, neat, concerned about our situation. Project Manager was knowledgeable about our needs and his products.

Crew appeared to enjoy working together. Someone sang while they worked "chain gang" rhythm. Always a smile. They kept us updated on the work. Actually miss the music. Customer was very satisfied with the work performed and the general clean-up upon completion.

I just had Ayers do my crawl space. I want to write to you to advise that I am so pleased with the job done by David Cervantes and his crew. David is an outstanding representative of your company. He was professional, pleasant, and explained the job to me thoroughly. I would highly recommend him and his crew to do any of the jobs your company provides.