Testimonials for Quality 1st Basement Systems

I am very satisfied with the job completed by Quality 1st Basement Systems. My sales rep was professional and answered all of my questions and concerns. I had been thinking about having my basement waterproofed for about 6 months and found the installation team to be professional and efficient. Juan Garcia and his team were great! I chose to go with Quality 1st because they were highly recommended by a friend, overall I liked the system design and the price.

Kyle was great. He was here on time, took his time, was pleasant, answered questions. Good technician.  

We are very satisfied customers! Jessica was wonderful. She explained everything and answered all of our questions. This is our first home and was a repair that we needed before we could move in. The office staff was always helpful. The crew was on time, took care of evertyhing that needed to be done, and answered any questions we had.

Great service. They made what felt like an overwhelming house repair need into a simple and easy process, even including town permitting. Professional staff, and great communication throughout the process. Highly recommend. Steve was a pleasure to work with!

Use of a CD in your initial mailer tells me that you invest a lot to attract customers.  You will still be around "TOMORROW"!!!

The servicemen were courteous and did an excellent job.  I would recommend your company to anybody I know who need this kind of service.

I am very satisfied with the final work completed by Quality 1st Basement Systems. My inspector Rick was very clear on the installation process and answered all of my questions. I did not feel any sales pressure and all of the products met my needs. The office staff was always friendly and helpful when I called with additional questions or concerns, and the installation crew led by Victor Leon was professional, hardworking, and respectful of our space.

I used Quality 1st to put a triple safe sump pump in my basement. They were incredible from the start. They sent information regarding the people that were coming to the house, showed up on time, and left the area spotless. Jeffrey Nero came by at first to discuss the options and was very thorough and knowledgeable. Eric was the installer and he explained the work that was being done and kept me informed as the install was being done. I wanted to extend the discharge area a little further once it was complete and Thomas was able to come within a few days to complete the extension. I will be using the company again when we decide to fully finish the basement and put in the drainage system.

We are quite satisfied with the job you did.  Your installation crew was polite and courteous and your office staff was very helpful.  Your guys surprisingly cleaned up after the job was completed better then we anticipated!Thank you

From scheduling our free estimate to the repair being completed the whole process was beyond A+ service and professionalism! They mailed out information pamphlets and booklets before our estimated date which gave us a lot of information. Joe Mancini was the professional who gave us our free estimate and sat us down and explained every step of the process in full. Before we knew it we were scheduled and the repairs were completed. The team that did the repairs was beyond prompt, professional, and very knowledgeable! We know who to hire for any future repairs ever needed and will only recommend them to friends and family!

A friend we admire and trust recommended Quality 1st Basement Systems to us. My salesman was excellent, he was very open and knowledgeable. We went forward with the project immediately!

Your men worked extremely hard to correct the problem in our crawlspace.  We were amazed at the results, no more smell of dampness and everything looks so bright and clean. We haven't had any significant rain as of yet, but I don't worry knowing that the problem has been solved.

Fantastic I am so happy! They were just the greatest.  The salesmen and his presentation felt like I was talking to a friend.  Two reasons why i hired Quality 1st was your products are unbelievable and you had a sales presentation without pressure.

I have not had any water in the basement since the day they were here and it rained a lot since then.

I enjoyed dealing with the salesmen, the work was clear and the crew was neat.