Testimonials for Quality 1st Basement Systems

I am completely satisfied with the job done by Quality 1st Basement Systems. I had them waterproof my basement and crawlspace after I noticed some water seepage and issues. I first got introduced to Quality 1st by my neighbor who has his basement waterproofed and finished. When I called to set up my initial inspection the office staff was very helpful and professional. When I met with my inspector he did a superb job at explaining all of my possible solutions and left me with a proposal the same day! The installation crew did a great job and completed everything in 2 days. In the end I chose Quality 1st because I believe in their products.

I am satisfied with the work completed by Quality 1st Basements. I have an unfinished basement and was experiencing some issues with water and moisture. I found them through a quick Google search and liked the reviews that I saw on Angie's List. I called for my free estimate and liked that all of my questions and concerns were answered by the office staff. After meeting with my salesman John I felt confident in what had to be done to waterproof my basement. I invested in the Triplesafe sump pump system along with the full perimeter Waterguard system. The installation crew led by Juan Garcia did a great job. They were on time, efficient, quiet and clean. I will gladly recommend Quality 1st to anyone with a water problem.

I have used Quality 1st Basement Systems before and that is why I chose them again. Mike Bonfante was very professional and knowledgeable.

We have used your company before and we were very pleased with the service. 

I had my crawlspace done. Mario and his team were wonderful. Very professional, knowledgeable and any issue was resolved to my complete satisfaction. Price was competitive and Steve, my salesman, was friendly and not pushy. Would definitely recommend 👍😊

Annual maintenance of sump pump. This sump pump is great. If we didn’t have it, we couldn’t use the basement. Quality First does a great job keeping it clean & running properly. Highly recommend. Ryan was great and I will request him again next year.

The salesman Dane was extremely knowledgeable, clear, and concise. I knew exactly what I was getting. He provided pictures and detailed descriptions. The installation team was quick and very clean. I was very impressed with the operation from start to finish. I would highly recommend them for anyone considering doing basement work

Quality 1st repaired a foundation wall and installed a sump pump in my basement. We had some difficulty with the town approving the foundation wall repair and Kyle saved the day! He is the on-site project manager. He coordinated with the engineer, the installers, and the town to make it right. In the end, we needed 2 extra steel support beams and Kyle made sure they were installed immediately and correctly without charging me extra. My only advice to anyone who needs a foundation repair is to request Quality 1st have the engineer visit the site first rather than later.

Jeff gave us options and didn't try to sell you the "entire package".  Other companies insisted we had to waterproof the entire basement and one of the companies was double the price.  We have no fear now when there is heavy rain in the forecast!!  What a relief!

I am satisfied with the work done by Quality 1st at my home. I had a problem with water in my basement and needed a professional opinion. I was referred to Quality 1st by my contractor and received my free estimate. The office staff was very friendly and helped answer all of my initial questions. After meeting with my inspector Dan I felt confident that my water problem will be solved. The installation crew and Victor Leon did a very good job and completed the work in just 2 days!

I am very satisfied with the overall installation and work completed by Quality 1st Basement Systems. I had a ton of water that entered my crawlspace after hurricane Sandy from the bay. I met Quality 1st at a homeshow in Brookdale Community College and decided to take advantage and sign up for a free estimate inspection. My inspector Dan was friendly and gave a good presentation on what he recommended to waterproof my crawlspace. I got a sump pump installed and encapsulated my crawlspace to protect me from future storms. Everything was installed in just 2 days and the installation crew was very professional. Now I feel confident that my crawlspace will be kept dry during future storms.

Before contacting Quality 1st I was getting water in my basement the walls and windows. I called for a FREE estimate appointment after I found them online and received the best customer service. I met with my inspector Jessica who is a very special individual. She knows her product and creates confidence. Overall she was very professional, caring and diligent. The installation crew worked long and hard. They completed an enormous amount of work in record time. The job was well done and they cleaned up extraordinary. The crew leader Victor advised me at every stage as to what to expect. A friend of mine was visiting who had her own French drain installed and stated she has never seen such a clean job.

I hired Quality 1st Basement Systems because they offered a solution that made the best sense and had a excellent sales presentation. Having lived in this house for 51 years i look forward to a systems of water removal that is much more efficient to carry off ground and rain water that in this location is a 365 days a year problem.  The installation crew was polite and efficient workers it was an overall good experience and you may use me as a reference as you need.

We are very satisfied with the job. The crew was professional, on time and neat. The office was very professional and Dorota was able to answer our questions. We liked Ken Peare's presentation.

I had a window well drain, new window well (1st Quality basement sun house) and new window installed in my basement in a area where water would get in during heavy rains. Juan Garcia was the foreman on the job and he and his crew were excellent. They were professional, courteous and patiently answered any question I had as they were performing the job. The crew was thorough and clean, which all homeowners can appreciate. When the job was done, Juan and crew did not rush out the door. Juan ensured we did a full walk through and he re-explained everything one last time. This is a fairly straightforward job for them, but I certainly will bring back 1st Quality for potential jobs down the road.