Testimonials for Quality 1st Basement Systems

The salesman was very thorough and took his time to answer all of my questions. The installation crew was courteous, efficient, and professional. I am glad I chose Quality 1st basement systems because I have heard nothing but positive things about the company and the price was very reasonable.

Mike D. of quality first basements was very professional throughout the process. Mike walked me through the installation process and best ideas and practices. I will also note Mike was honest with what was necessary to keep my basement dry. He worked with me as far as timing, because these type of projects are expensive to complete. Wilbur was the foreman on the job. Wilbur was professional and explained each step he was taking during the installation and advised me to use the triple safe sump pump and the Sani-Dry dehumidifier. Would recommend quality first basements, Mike D. and Wilbur to family and friends.

The hardworking installation crew were excellent. You company was recommended and I would also recommend it to someone else. It has been a pleasant experience working with your company.

The reasons I used Quality 1st Basement Systems was the wide choice of options and services available.  I was very satisfied with the job that was done, the installation crew was very efficient and courteous along with the office staff.  The salesman gave a very thorough presentation to us and was very friendly the entire time.  There was one small problem with the installation that they immediately resolved to my satisfaction.

We have previously had Quality 1st install a sump pump system and install drains around the basement. They did an excellent job, were neat, cleaned up, and have provided excellent service to the system. We're going to have another wall of the basement added to the drainage system, and I am extremely impressed with the price, the short wait to have the work done, and the professionalism of the service tech, Justin Williams. All in all, I'm extremely happy with the interactions and the work that I've had done with this company and highly recommend them.

After a year of consideration, I took my friends advice and contacted Quality 1st Basement Systems.  The warranty offered was one of the top reasons that Quality 1st was used.  I am very satisfied with the work that they did.  When the installation team arrived, they were eager to get the work completed and also very clean.  With my battery backup I feel confident going forward that I will not have a wet basement again and I am happy I chose to work with Quality 1st Basement Systems.

Could not be happier with the service provided by the Q1B team! Kyle was super helpful, informative, and responsive when selecting what to choose. Heriberto and his team did a fantastic job installing. Very responsive, and professional and they did an awesome job!!  Highly recommend!

The thoroughness was very much appreciated so I would have a piece of mind about no flooding.

Sha Con is an excellent service manager- he is very responsive and hard working. He never disappoints. Kyle also did a great job and went the extra mile to make sure everything was working properly, very courteous. Iv'e refereed your company to others.

Mike, the sales rep, promised and Jonathan, the crew foreman, delivered! After years of attempts at managing a wet crawl space with iron residue, we selected Quality First to install their system to effectively manage this issue once and for all. Mike clearly explained the system and tailored the proposal to meet our unique situation. He answered all our questions, was accessible when we contacted him, and was a pleasure to work with. No hard sell which we appreciated. Jonathan arrived with his crew and they worked tirelessly over two full days to first thoroughly clean the orange mud residue then install a French drain, sump pumps, discharge pipes, vent covers, liner, and humidifier. Jonathan is a true professional, answered any questions we had, made sure we were satisfied, and was meticulous ensuring the crawl space, yard and driveway were thoroughly clean at the end of each day. The space looked exactly like the promotional brochure at the end. Very impressive.

 Quality 1st are the guys to use! From the system designer Steve, through execution and cleanup by Wilver, Carlos, Saul, Danny, and the rest of the crew - these guys were all outstanding.Overcame hiccups, accommodated the homeowner, respectful, courteous, and did it all in one day. An absolute job well done. Kudos to the admin and scheduling team in the office too. I can sleep well at night with my new Waterguard system and Triple Safe pump. Mold-x2 worked well, and the vapor barrier is QUALITY stuff too! Five stars for these guys!

Two big rainstorms and no water. What a RELIEF!! Thanks you.  

I first approached Quality 1st Basement Systems when I was interested in purchasing a new home. The house was perfect, except for the fact that the crawl space had a lot of moisture problems that can lead to many more problems in the future. I was very pleased when Quality 1st came out for the first inspection of the property. When it came time for the installation of the crawl space waterproofing products, I was very happy with the whole process. The foreman Jonathan Neira's team was great! They were efficient, clean and willing to listen and help with everything. The whole process was great, and I am very happy that I decided to go with Quality 1st Basement Systems to fix my crawlspace. 

I already had a sump pump from Quality 1st, so I hired them again because of my prior great experience. The team was clean and helpful and the office staff was friendly.

The crew from Quality 1st did a great job. We were very happy with the work done on our basement we needed to give them a huge shout-out. Erick morales, Luis aviles, Josue segarra did a great job!! Great workmanship, they were polite and also cleaned up after themselves. Nothing more you can ask. Thank you!!