Testimonials for Adirondack Basement Systems

Our project was a challenging one.  Everyone involved was helpful. We loved the way it turned out and would recommend Adirondack Basement to anyone. The crew was great.  Sean our foreman was wonderful, knowledgeable and considerate. Our Design Specialist Rich was very professional and knowledgeable! Kudos to both!

Particularly impressed with the continuation of the post service. System has performed so well, we have not needed any repairs or interim service, but know if we did, your response would be immediate. It is a pleasure doing business with people of your caliber!

Adirondack Basement Systems dug out a trench around the perimeter of my basement interior, laid stone, and installed plastic gutter system, new sump hole with triple sump pump system. They also installed plastic wall covering that drains any water coming in through the walls into the gutter system. Gutter system was concreted over. Also installed was a dehumidifier system and new basement windows. The project was estimated at 4 days. It took about 3 and 1/2 days. All work was performed professionaly with materials as estimated. The workers cleaned up after themselves and took care to keep things as clean as possible.

- What did you think of our Service Technician?      Very knowledgeable - Did our service technician explain the service to you?      Yes - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes- excellent job - What did you think of our installation crew?      Very courteous - What are your thoughts on our Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book and advertisements in local papers - Overall, what were the top two reasons you chose us over another company?      1- Reputation 2- Quality in personnel  

"Zach and his crew were very neat and made sure that I understood everything and had plenty of opportunity to ask questions."

"Joe was helpful and cooperative in assessing and recommending what was needed. Jonathan and crew were timely, helpful, courteous, efficient, and thorough. Assistance from office staff was available and timely. We're repeat customers and feel Adirondack Basement continues to be a reputable local business."

Your business supplies a GREAT product and also a great service.  I felt your organization did a WONDERFUL JOB in a very professional manner! The crew as well as service technician who worked on our basement were professional and knowledgeable. They answered all my questions and were very nice. Since the work done, we've been able to move storage items down into the basement! Thanks!

I chose your company because of how many years you've been in business and your rating with the BBB. I'm satisfied with all that was done and have already recommended you to others.  I was very impressed with the work crew.  They were hard working, very knowledgeable, professional, and polite.  My design specialist was also professional and patient in explaining the system.  The office team was efficient and always there when needed.  I hope you know how wonderful you're workers are!

We are very satisfied with our job! It went exactly as presented. Everyone was considerate and professional. So far the new system has kept the basement BONE DRY during a lot of rain! We are very pleased.

"I would definitely hire this company again if needed.  Everyone was very nice and the job was done very professionally.  When the job was done you would hardly know that they were there."

I had my system installed March of 2005. It proved itself with last spring rains. The TripleSafe and SuperSump systems both worked great and there was no flooding during the June 2006 major flooding we had.  Everything has been working well and the stress of a wet basement is no longer an issue. Thanks

The installation was good. I was satisfied with the clean-up. The guy mike out of the installation crew did a good job. The design specialist also did a good job. I was very impressed on the knowledge of all the workers, crew and office team. The reason for choosing Adirondack Basement System is the due to the pricing and the materials.

I can't say enough positive about the installation and foreman!  Your crew are absolute tops! Very professional.  Top notch foreman! I rate a 10....5 stars! Your office team was very helpful to me.  These guys make it so you can be proud of your business!  Your customer service is top notch! Your company is not only the expert, but best in class!

-What did you think of our service technician?      I was very happy with his service - Did our service technician explain the service to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future services?      No - What are your thoughts on our office team?      Excellent - Would you recommend our company to others?      Yes