Testimonials for Adirondack Basement Systems

"I am raving about Seth! He is knowledgeable and ABS is so lucky to have him. Great Job!"

We are EXTREMELY satisfied with the work you've done. The crew was very cooperative, pleasant, easy to talk to, and most of all professional.  Your office team was very easy to work with and efficient....A++.  Tim was our Design Specialist and one of the reasons we came to your company.  We were also impressed with the online reviews and word of mouth, everyone says you're the BEST!!! We would also like to add that after having other work done the last 3 years by other companies, it's a sigh of relief to see results and come home to a DRY BASEMENT! I wish we came to you sooner.  THANK YOU!

- What did you think of our service technician?      He did a good job - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good job - Would you recommend our company to others?      Yes, if I knew they needed the service

- How satisfied are you with the installation w completed for you?      Great job - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice - What are your thoughts on the Design Specialist and the presentation?      Great job - Was our office team efficient and knowledgeable?      They were wonderful - How did you hear about us? Have you ever seen our name anywhere else?      Mailing - Overall, what were the top two reasons you chose us over another company?      Liked the system

"Great company to do business with, Very informative, no high pressure."   "EXCELLENT, Chris Hurley and associate was courteous, polite and very respectful. They were meticulously neat. They were punctual and worked non stop."   "Could not  have asked for any better cleanup. Chris even washed the driveway."    

"Everything seemed to go well. Sam was very good about explaining everything and answering my questions. I rate it a 5/5. I look forward to having a dry basement!"

"Install team lead, Zach, was very good. He kept me informed, and seemed to have a very strong enthusiasm about the work that you perform." 

The installation crew was friendly, knowledgeable and ready to explain everything.  The Design Specialist was very pleasant and confidence inspiring.  The cleanup was satisfactory and the office team was efficient and knowledgeable.  I chose Adirondack Basement Systems because they were professionally competent and anxious to please.  After agreeing on a solution to my basement problem and a price, a review at the office uncovered an alternate approach which is effective and a lower cost.  I was surprised and pleased that this happened.  It demonstrated the integrity of their operation.  I would not hesitate to use their services again and recommend them to others. 

We are very pleased with the installation of our waterguard system.  We are excited to be able to finally use the space.  The crew was excellent.  They arrived on time and were very knowledgeable.  They even finished a day early.  Our Design Specialist was excellent.  He was very knowledgeable about the products and worked hard to come up with a solution to our problem.  He also followed up with us to make sure everything was ok.  The office team was excellent, very friendly and polite.  We chose Adirondack Basement Systems because of their reputation in the community, knowledge and the friendliness of the staff.  My wife and I are extremely satisfied with our basement system.  Every employee that we came in contact with, either in person or by phone was friendly and polite.  I would recommend Adirondack Basement Systems to anyone looking for a solution to their basement problems.  The staff is very knowledgeable and hard working.  They will work until they find a solution to your problem. 

I was satisfied with the installation that was completed. The clean-up was great, I did not have to go back and clean again! They did an excellent job. The installation crew was knowledgeable and experienced. The Design Specialist explained the product and features well. The office team returned calls promptly.System seemed the best and most maintenance free, employed sold us seemed confident and knowledgeable.

I used Adirondack Basement Systems for basement waterproofing. I last used them for a maintenance check and to install a sump pump as well as a drainage system for my downstairs area. They were very good. I have not had any problems with what they have installed so far. I would use them again in the future.

- How satisfied are you witht he installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Nice, polite, informative - What are your thoughts on your Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Sean (installer) was polite and work was done in a timely matter. He put a drop cloth down on my hardwood floors and cleaned up after the job was done.  

- How satisfied are you with the installation we completed for you?      The finished product exceeded our expectations. We were very satisfied. - Was clean-up satisfactory?      Absolutely - What did you think of our installation crew?      Very efficient, hardworking, and knowledgeable- especially your foreman Jason - What are your thoughts on your Design Specialist and the presentation?      Right on target. We got just what he showed us. - Was our office team efficient and knowledgeable?      Very - Any additional comments?      We would recommend your business anytime!

I have to write and let you know what a terrific team you have working for you. They did more than expected (way more) and did it in a cheerful manner. They finished the job early and showed consideration for my property- way to go! Thank you

- What did you think of our service technician?      I wasn't home when he was here, but I was comfortable knowing your technicians are trustworthy - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Your team (especially Joy) are very friendly and make me feel that my convenience is the most important thing!! I really appreciate that. - What have you done in your basement after the initial installation?      Nothing yet, but I plan on installing a new carpet or floor covering - Would you recommend our company to others?      Absolutely! I've already commented to friends that if they need work they should contact you!