Testimonials for Wilcox Basement Systems

You offered a different approach to our problem and a complete and professional inspection of our basement on the outside and inside of our property. We were very satisfied with your approach and if we want to implement any more of your ideas we will call on Wilcox Basement Systems again!

Your company rep was excellent- no other competitiors came close!  You had an excellent proposal and competitive price.  I would hightly recommend you to others.

We are very satisfied with the job.  Your installation crew was efficient and professional and cleaned the area after they were finished.  After we discussed our problem with your representative at the home and garden show we felt we had found the right company to do the job.

I trusted your salesman and felt he provided us with the BEST and most cost effective approach.  He definitely knew his work and provided us with the most cost effective solutions.  Great Job!! Thank you!

Your company seems to know what you are talking about, you are a Torch Award winner, and have references from others.  It is great to have a dry basment!

You installed more than just a piece of pipe in the concrete.  And we are happy there is a lifetime warranty that includes transfer to the new owners if we sell.  Our basement was a nightmare and a challenge that your company and crew took on and defeated.  It will be a game and art room soon! Thanks!

The installation crew were very hardworking and their efforts were much appreciated!

Very satisfied with your job- we liked the presentation how he explained everything.  And we liked you said you were going to fix my water problem!  The crew worked hard. 

I have never had such a positive experience with dealing with a company.  I really appreciated the information packet with a letter and picture of your sales rep before he came to my house.  Phone calls from your office to set up an installation appointment and a call from the installation crew before coming out were very professional and appreciated.  I have never dealt with a company that followed through with such care and details to customer service.  It was a pleasure dealing with your company!

Your company does what it says it's going to do and doesn't try and overprice the product and service.  Excellent work quality and workmanship.  Thank you for solving our water problem in our recently purchased home. Extremely satisfied with job A++, Crew is very professional and courteous A++.  Excellent office staff, very professional A++.  Company repesentative was very nice, down to earth man with experience.  His idea solved our problem A++.

Truly Outstanding! We were so impressed with communication - from phone calls to emails to mailed reminders.  The work was completed on schedule and met our expectations.  Thank you!  

Your company rep was here on time, he knew his business.  There was no sales pitch- just facts.  We felt confident with him and the company.  The installation happened just as stated.  Your installation crew was friendly, polite, worked hard, and cleaned up.  Most of all I liked the total professional, business-like, and honest approach- stay with it!

The crew had to work in sub-zero temperatures.  There were unforeseen problems that they corrected professionally and kept us informed with what they had to do.  When they were gone- we had a clean and water-free basement!

Just a few lines to express our complete satisfaction with your company, products, and employees. First of all we felt that your salesman was very professional and very knowledgeable.  He offered me many suggestions that could be used to go "hand in hand" with the problem just solved for me.  We feel that he is a big asset to your company. Secondly, we also feel that your work crew are a big asset to your firm.  They are very professional in their work performance.  They were always on time and went right to work when they got here.  When entering our home, they were very courteous, remembering to take off their shoes, etc.  Their clean-up was excellent, you wouldn't even have known they were here.  They were very sociable and we enjoyed having them here.  You can be proud to have them as your employees.  Last, but not least, your wife, Anne was very pleasant to talk to and always got back promptly and it was appreciated. Having the basement repaired is a big relief to my wife and I and we would not hesitate to recommend you and your company to others!  

We hired Wilcox Basement Systems because you were local people and your company had been awarded Better Business Bureau Torch Award for Market Place Ethics!  Thank you all for doing an excellent job installing the Wilcox Basement Systems in our cellar.  It has been totally dry since the installation!