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Testimonials for Franks Basement Systems
Dear Frank,
You sent the best team ever to take care of my backyard! Thank you to Mike, Mark, John, Zac, and Eric for the amazing job that they did on this mess!
I swear by your company and your staff! They are the best and I thank you beyond words!
Kerry
Kerry L. of East Amherst, NY
Thursday, April 4th
Thursday, April 4th
Your salesman did a good job of explaining what had to be fixed and everyone did a good job doing just that.
Nicholas S. of East Amherst, NY
Friday, May 17th
Friday, May 17th
When I had my basement drainage completed by your company, I did so because of your competitive price and your sales rep, Mike Ciocca. You did a great job. Your workers were very courteous and hard working with attention to detail and clean up.
Russ M. of East Amherst, NY
Monday, September 29th
Monday, September 29th
Frank,
Thank you for your patience. I also want to thank you for the great job replacing our foundation wall and water proofing.
If you ever need a reference from a satisfied customer, please do not hesitate to call me.
Thanks again,
Rick
Rick P. of East Amherst, NY
Tuesday, December 2nd
Tuesday, December 2nd
You repaired our Basement wall, drainage system, and sub pump. You did work in my community before and I had a reference for you. The sales professional explained everything and the crew did too. I'd hire you again.
Paul and Patricia K. of East Amherst, NY
Tuesday, December 2nd
Tuesday, December 2nd
Frank's is a regular fixture in our neighborhood. His reputation and guarantee on his work is the main reason we used him. I had an outstanding salesman and repairman.
Thanks
James B. of East Amherst, NY
On December 5th, 2016, Craig P. came to (our home) to repair a crack in the basement wall. He arrived on time and carefully explained the repair process. leaving the basement spotless. Craig also has a very pleasant personality and is very courteous. He also praises his own employer, Frank. Thanks to Craig we now have a dry basement. P.S. Craig is definitely an asset to your company.
Anne G. of East Amherst, NY
Saturday, December 10th
Saturday, December 10th
Left message on machine in regards to Bryan R. & Craig P. said "pricing was fair overall & the guys did a quality job!"
Tom B. of East Amherst, NY
Monday, May 8th
Monday, May 8th
Dear Frank,
Any company can only be as good as the team of people diagnosing the problem, managing the operations, and performing the work. Over the years, everyone I have met or spoken to from the Frank's team has been knowledgeable, friendly, and provided first-class service.
Thank you very much for sending the "A-TEAM" of Javier, Victor, James, Antoine, Eli, and Backus to improve our home in February of this year.
What a great crew! They are a very hard workng group who did a great job on our basement drain tile. In addition, each of the men were courteous and respectful.
Thank you for a high quality finished product and wonderful experience!
Until we film another commercial together, I'll brag about your high quality every chance I get.
Mario A. of East Amherst, NY
Tuesday, April 4th
Tuesday, April 4th
Very happy with Craig & his work!
Joseph M. of East Amherst, NY
Friday, September 15th
Friday, September 15th
Yes, it is true I called to say how good the crew was. Way back in October Frank Nati said that many people had been with the company for quite a while, and I can see why. They are treated well, and they all seem to do good work and relate very well to customers.
Scott kept me well informed, and he and the guys answered questions, even if they were trivial. They were conscientious about keeping the area tidy (even with all the mud).
I would definitely recommend Frank’s to friends and neighbors who needed this type of work.
Cheers,
Mike
Michael B. of East Amherst, NY
Thursday, November 16th
Thursday, November 16th
Both techs were excellent! A+!
Ray K. of East Amherst, NY
Thursday, May 14th
Thursday, May 14th
I hired you to do some repair work on some cracks in my basement walls. I was very pleased with the workmanship and price.
Roger K. of Lockport, NY
Friday, March 15th
Friday, March 15th
I checked your reputation and was happy with what people are saying and your experience and length of service. You came out and replaced my sump pump. I was satisfied with a job well done.
Leonard W. of Lockport, NY
Friday, March 15th
Friday, March 15th
You repaired and sealed eight basement wall cracks, replaced existing crack and sump pump with triple safe super sump. Everyone was excellent. I hired you because of your reputation and the way you conducted business from the first call.
One week after the installation our town had over 5" of rain in about a four hour period and we had no water in the basement. Three weeks later over 3" of rain overnight and still no water - GREAT JOB!
John R. of Lockport, NY
Tuesday, July 23rd
Tuesday, July 23rd
Total testimonials : 590