Testimonials for Franks Basement Systems

Craig did a great job! He was on time and explained everything step by step.

I had a bubbler system put in. You came recommended by two of my neighbors who loved the work you did on theirs lawns and basement. The crew was GREAT - so was the job! Could not even tell they were her after they left!

Mike W. and Scott and his crew did work in my basement 2/1/16 and did a wonderful job, they represent your company with an A+ they were timely professional and polite. The cleanup was excellent. I have referred your company to family members. Keep up the good work and thank your crew for an excellent job

Customer Paul called to let us know "What a great job Craig did!"

customer Emily called to let us know "Craig was professional, courteous & hard working! Very much appreciated Craig & his work!"

The crew was very professional, never heard any SWEAR WORDS! The work done was BEAUTIFUL!

I was referred to you by a friend who does concrete work. You did some drainage work for me and I'm happy with everything. I'll hire you again.

We had a leak in our basement and you came out to fix the crack that caused it. You were knowledgable and professional. The gentleman who did the actual work had a great passion for it and it was a pleasure to work with him.

You installed a new sump pump for us. Everyone was extremely helpful. They all worked hard to schedule work when we needed it to be completed. Your company was great to work with from the quoting process, through completion of the job. THANKS!

Before too much time passes, I want to pass along my highest compliments on yesterday's service. Since the installation of our basement service (May 2011), we have enjoyed the benefits of 100% useable basement space in our home. Since then we have arranged for the annual maintenance of our drains and sump crocks. Every representative that has come to perform those services has done a great job for us. Yesterday, 10/5/15 was no exception. Technician Brian R. is an outstanding representative of Frank's. He was timely in his arrival, extremely courteous through all of our interactions and exuded a high level of "on the job" enthusiasm during his work assignment. He paid high attention to maintaining a clean working environment and made certain to review all the aspects/findings of the job he had completed. In my opinion Brian is a GREAT front person for Frank's. Please make Brian aware that his service at our house and his professional interaction with us deserves an A++.

Wanted to pass along our thanks for a great job done on the repair of our basement wall last week.  We are very pleased with the final result. Ray was our initial contact and did a great job getting us all set up for the work to be done.  Craig spent time at our home 2 days last week to complete the job and we appreciated his pleasant approach and willingness to answer all of our questions along the way.  His work was very thorough and her left our basement as clean as it was when he arrived.  We will recommend Frank's and will mention Ray and Craig to our family and friends who may need similar services.

Please relay my appreciation to Shawn for his excellent work as he reattached and resealed, inch by inch, 170 feet of Britewall which had come loose from my concrete basement walls. My radon exhaust system will now function correctly due to his good work. Also, Shawn's pleasant character made  the whole operation more agreeable, especially as he had to juggle his appointments to finish my basement in one afternoon. Again, thank you. 

Hi,   In May of 2023 my husband and I used Frank’s Basements to install drain tile in our basement. They did an incredible job.   All workers were knowledgeable and courteous. They were extremely diligent in cleaning up and made sure we were informed on what they were doing.   They also were great in following up with us after the job was complete.   I would highly recommend them to anyone.   Sincerely,   Mary Ellen Owczarzak

I heard you guys on the radio and had some drainage line for my gutters installed. Great job. "Would you hire us again?" Sure would.

I was very impressed and could not have been happier with the service provided by all the guys who came out to my house to install a new drain pipe and sump pump.   thank you.