Testimonials (Customer Reviews) for Franks Basement Systems

Thanks Donnie for your time spent explaining what and how Frank's would correct my water issues. Eric did such a awesome job at my house - informative, courteous, helpful. Eric, Ace & Javi did a terrific job! Thank you for that, the great cleanup and for going the extra mile for me. I will highly recommend your company due to all of you!

Susan M. of Alden, NY
Tuesday, September 21st

Russell was amazing! The most honest and genuine guy I've met since moving to America.

Shazia T. of Hilton, NY
Monday, June 13th

I hired you because you were referred to me and was happy with the work you did from cleanup to job explanation. I would hire you again.

Cheryl T. of Angola, NY

Craig and Anthony just completed a 3-day job at my home in Angola, NY. They were prompt, courteous, kept me well-informed and left the basement in immaculate shape. It was a pleasure to have them in my home.

Elisa S. of Angola, NY
Monday, December 18th

The work was done in a VERY professional manner AND completed in one day instead of the allotted two days. I am very happy to report that all things are working well, my basement is dry and my lawn looks almost like it did prior to pipe setting.

Deb K. of Eden, NY
Thursday, June 8th

You had a great rating with the BBB so I hired you for some basement drainage work. you had to dig out the area and put in top soil and planted grass. Nice job - thanks,

Phil and Martha M. of Eden, NY

Basement waterproofing and mold removal. I am very satisfied with all the work done and the way your work crew did their job. I appreciate your integrity and honesty.

elizabeth H. of Eden, NY

Your salesman did a great job!! None better. He was very detailed. Good Listener. Excellent!!!

David C. of Eden, NY
Tuesday, May 27th

Doug called to let us know that Craig did a great job! Very happy with our work.

Teresa & Doug B. of Lake View, NY
Monday, November 7th

Just wanted to send a quick note regarding the work and performance provided today by Peter. He was on time, performed the work admirably and left the place cleaner than he found it. I would recommend him to anyone. Thank you and congrats on a fine employee.

David P. of Lake View, NY
Monday, March 27th

The crew and salesman were all very nice and knowledgeable. They answered all our questions and were polite and courteous. Everything was cleaned up after the work was completed. The job was completed close to the expected time and so far, all looks good.

Don & Paula F. of Springville, NY
Wednesday, June 28th

You provided Carbon fiber reinforcing, Brite Wall and Dehumidifying system for me. I found your office friendly and professional and your crew was excellent. You provided practical, realistic solutions to our problem!

Mary C. of Hamburg, NY

Your office was very friendly and professional. Frank was very thorough and Pete answered all of my questions and did an excellent job. I have confidence Frank's would do the work correctly. Frank's has knowledge, with expertise and experience. Frank N. was pleasant and not pushy. Keep up the good work and thank you!

Alan G. of Hamburg, NY

This is not the first time I hired you. This time was to repair a crack in my foundation. Love the lady in your office and the young fella who did the bulk of the work. It was a very good job.

Douglas of Hamburg, NY
Wednesday, October 10th

I had my annual check of sump pump and had our drain pipes cleaned, etc. It was explained to me to do this when you added our basement a few years ago. Your professionalism, and workmanship quality, are why I look forward to working with you again.

Geoffrey G. of Hamburg, NY

Testimonials for Franks Basement Systems