Testimonials for The Basement Doctor of Cincinnati

Mike Pritt, Bradly, and Jake reached out to me ahead of time to let me know they were on the way. They were extremely professional and kept me informed through the whole process. They cleaned up well and the work that they have done has made my home's foundation more secure and stable!

My wife and I saw your ad on TV!  I cannot say enough good things about Rich, our salesman, and the installation crew: Andy, Andrew, Terry & James.  All were great to have around, very respectful and most efficient.  We are most pleased with the results and have mentioned the process to several folks and suggested they give you a call.  Thanks so much for your fine service!!!

Simply put these guys are the BEST. I needed  to get the install done quickly due to a relocation with my company. Bobby and his team made special arrangements to make this happen. Andy came and made sure the installation was done correctly and even made a visit when the re-inspection happened from an outside company. That is SERVICE!!

Brent Adams and his crew- Joe Ross and Chris Powell- did a fantastic job and were a pleasure to work with!

Blanche said, "Austin (the Inspector) was fantastic! T.J and crew were phenomenal. Tj explained everything as he worked, I couldn't be happier!"

Your company was actually recommended to me by another company.  I was glad to finally get the foundation corrected. The Foreman on this job was Shawn Wardlow.  He was very nice and did an excellent job overseeing the work.  I give you a 10 out of 10.   

Thomas F. called into our office and said, "Logan did a phenomenal job! Very happy!" after Logan serviced his waterproofing system. 

Jon Asher provided excellent service. Looked for every option to keep the cost down. He offered advice on how to extend the life of the sump pumps. With employees like Jon, I highly recommend Basement Doctor.

Tracy, a recent waterproofing customer of ours, called us and said, "Mike & the crew did an incredible job and we are so happy with the results."

Rusty, Brandon, and Austin did a fantastic job in installing a new sump pump system and replacing all the drain lines out in the yard in late August. They had a job finish early and asked if they could come out a month before my scheduled appointment. I'm very happy with the work they did. Friendly and professional crew.

I cannot express how impressed I am with your crew and their performance.  The system has done a fabulous job!  You will definitely get the best referrals from me!  Thanks!  

The crew headed by Pat Weatherholt did a fantastic job on a rating of 5 stars I would give them a 6. Their attention to detail was beyond belief. I would recommend the Basement Doctor and this crew to anyone. 

Dear Mr. Miles, My computer skills prevent me from responding online.  Please accept this letter as a praise for the crew foreman TJ and his crew Devyn, Scott, and Austin.   The entire crew was polite and very neat in how they left our home at the end of their day's work. We have lived in our home over 50 years and your crew tops all other workmen/contractors that have worked for us over all of those years. The crew chief, TJ, was very knowledgeable about the services being provided, explained what would be done each day and when the job was done he fully explained what we should expect from the system that was installed.  All the crew worked hard but TJ set the example.  We would surely recommend that you keep him.  While I don't know your other crew leaders, I would not hesitate to give him a Service Award. Yours Truly, George & Madeline E.  

Corey C and Austin B came out to place a gutter drainage line. They were very nice, professional, timely. This is our 1st time using this company, and it has been very positive. We are having them place a French drain in the summer as well. The crew were even patient with my very nosey 4 year old. :)

I am beyond pleased with the job performed by Mike Pritt and his crew (Bradley and Brian)!!!! I had several quotes to have my basement waterproofed and the basement doctor was the most reasonable. I just had a good feeling when discussing their product offered and the process with the sales rep for NKY. They called when they were 45min out, they were on time, professional, polite, thorough, and always took a moment to answer any questions I had along the way. As soon as Mike arrived before they started anything he walked me through everything that they would be doing. They took time to Prep and make sure my entryway was covered, my furnace was wrapped in Plastic, and all of my other belongings left in the basement were well covered before they started to bust up the concrete. They communicated through the whole process and let me know when they would be leaving for lunch and never wasted a minute when they were there!!!! It took them 2 days to do the job and my basement was cleaned up and left how they found it. The area in the side yard where they had to dig for the discharge drain looks amazing, you can barely tell they had to dig a 50-foot trench! They precisely dug it up so that when they put it back together it fits like a puzzle! I seriously could not be happier with them, the company, and what they provide. They have their OWN patented product for the water to drain through. Everything is theirs, they don’t sub-contract out and you can be comfortable with who is entering your home. Thank you so much again Mike Pritt and crew I will be recommending you and your company to everyone I know!!!!