Testimonials for The Basement Doctor of Cincinnati

I'm so sorry I didn't fill this out earlier. We were so impressed with Steve and Michael! They were very professional, kind and left our home clean. We would recommend them to any of our family and friends. Thank you!  

I could have done without the problem itself, but the selection of your company to do the work was the best decision!  All individuals that I had contact with (R. Miles, M. Schaffer and others) WERE VERY PROFESSIONAL AND MADE MY BASEMENT ISSUES EASIER TO DEAL WITH.  Though I hope that I don’t, if I ever have basement problems in the future, The Basement Doctor will be who I call!  Excellent Service!!!

Jon Asher showed up on time and was a pleasure to work with. Took time to evaluate our problem, explain what was going on, and help plan next steps. Cannot recommend him enough.

Roger came out and did a great job diagnosing and explaining the issue I was having with my foundation. His was the most thorough explanation and the most reasonable solution to the three quotes I had shopped. Matt W showed up as scheduled and did a fantastic job. Matt was courteous, on time, and also extremely knowledgeable. Both employees were extremely personable and I would not hesitate to use them again. There was an unforeseen issue delaying the completion of my job, but I am confident everything will be handled as it has been so far.

So far everything is great with the basement!  The workers were very neat and cleaned up the area well.

Salesman was very courteous and explained details.  He worked with me on the things to be done.  Work crew supervisor was very detailed on what was going to be done.  Also, workers were very cordial and neat!

The production manager and foreman were both very professional and personable. I feel very good about the work.

My experience with your company was wonderful!!!  Thanks!  

Cory and Adam installed 3 Flexi crack patches and the Power Braces to our southern basement wall. They did a great job and were very polite and answered all of our questions. Highly recommended.

Excellent crew, very professional and experienced!    

The work was very good, the workers were professional and polite (I forget their names) they took my time to answer my questions, the final product looks fantastic and more modern and cleaner than I was thinking it would be, great job and thank you!!!

  To you and your organization, I want to thank you for your employee's workmanship.  They finished the drains that were damaged when the initial repairs were completed.  Patrick, Veto, Tom, and James went about their work in a TRUE professional manner.  It appears that everything went very well!!!!!!!!!!!!!   Please pass this on to the owner!   Thanks!!!!!!!   Jim   

From evaluation to completion of the work 8/12/2021, excellent. Jon Asher was clear about the services provided and respectful about my home! Will contact them in the future should I need foundation work again.

A customer called into the office to let us know that TJ had been to his home to do some work.  The customer said that we have quite an employee in TJ!  He does a great job!  Tj has worked at this customer's home before and he was glad to see that it was TJ that came out this time again.

Mike Pruitt and his co-Forman Cody Bradley and his team did a wonderful job stabilizing two of my basement walls, installing their waterproofing system, and a complete new sump pump, plumbing, and battery backup system. They were very thorough, polite, and made sure no dust got through the house furnace by closing off the entire work area. They answered my questions and followed up in a timely manner. They cleaned up the work area and my basement looks great. Nice to have peace of mind knowing the job was done right and done in a professional manner. Hats off to the entire team! Anyone needing basement work done in the Troy, Ohio area....these are your guys.