Testimonials for The Basement Doctor of Cincinnati

We had a complex foundation issue and The Basement Doctor of Cincinnati offered us the most comprehensive solution to the problem. The Basement Doctor of Cincinnati's attention to detail was superior to any other company we considered using. Our foreman for the job, Rick, did a fantastic job! Upon inspection of our home, he was able to identify an issue that no one else addressed. The results were better than anticipated!  

Clem & the crew did a great job. Were kind, mannerly & kept me informed the whole time. Any Mother would be proud of this crew.

Matt was very professional and kept me informed as he was working.  I appreciated that!  He showed up on time, and I would definitely recommend him.  The reason I chose your company was because though many Google searches, your web-site was the most helpful and informative. 

Steven W called into the office 6/17/2019 -  "I was just calling you guys to give a little status update.  I had work done on my house here in Liberty Township July of last year.  So this year it has been raining a whole lot and I was just calling to stay that everything is awesome-basement has been dry and I am very happy.  I would recommend you guys to anybody that has any leaking in their basement and I also want to make it clear that Mike Pritt is the head foreman that came out and did all the work.  They kept everything clean, did an awesome job.  It's been a year and it has been wet outside and it has been dry inside...very happy with that and make sure to give Mike my regards!"

These guys are the best! Seriously! It was very stressful when my basement began flooding after purchasing my first home. And unlike other companies who seem to want to gouge customers for every penny they can - these guys do literally a better job at an unbeatable price. It has been over a year since they installed the sump pump and everything works tremendously, and silently! Everyone from their team who has been to my home has been very professional. I would recommend their services to anyone!! Thanks, Guys!

Glen, Steven, Nate, and Mike came and provided incredible, friendly, and thorough service. They were in and out within four hours and they cleaned up thoroughly when they were done. They took time to explain what everything does and how it was installed and what it's going to do for me in my basement. I sincerely appreciate extra little tips they provided for how to keep my basement spider free.😊 Walt, my salesman, was not pushy and didn't try to upsell me for things that I don't need. He was patient and spent quite a bit of time explaining the process beforehand. In addition, the communication leading up to my install date was impeccable. I can't say enough good about this company. You should definitely call them if you have any kind of water issues in your basement.   Signed, A highly satisfied customer

You were not high pressure, which was great!  The install crew was polite and courteous.  We like the warranty and the fact that the yard didn’t need dug up! So far so good!

I found The Basement Doctor Cincinnati on an internet search, but it was talking to Bobby that made me feel comfortable.  Your company had the experience and expertise to handle this job!  I also felt that Bobby was giving us his best advice to solve our basement issue, and was not just trying to sell us something.  Harry and the crew were excellent!  I was very comfortable with the whole process and was very confident that Harry knew what he was doing with both basements...even though all types of stone, block and poured cement were involved.  I would definitely hire The Basement Doctor again and recommend you to friends!

I checked the Better Business Bureau listings and you were one of three companies I selected to make estimates based on rating. Of the companies I talked with, I was pleased that your representative looked at what my issues were, explained what factors were causing the issues, and talked about ways to address them, instead of pushing one approach for all the problems as another company did.

From the quoting process to completion of work, our experience with The Basement Doctor was wonderful. They took the time to check what was really going on to make sure we were getting the right solution and walked us through exactly what would happen and why. The installation team - Mike Pritt, Bradley, and Brian - were quick and professional. Mike kept me updated on the progress and made sure I knew everything they were doing. They completed the work efficiently and were very polite, and answered any questions I had. Always on time, and always clean everything up and leave it as they found it. Greatly appreciate the work and will work with this company again!

With all the rain in 2011...basement still dry!

You saved us from making a $20,000 mistake with a competitor. Thanks!

As a retired pipe fitter, I know what good work looks like and those guys did great work. I give the foundation repair crew and A+ or a 10, and as for the sump pump crew, they too get an A+ or a 10. Whichever way it's counted. Thank you guys for hiring the hardest working people.

Cody Miles did an excellent job with the replacement of my sump pump and the addition of a battery backup pump! He was ahead of schedule, asked if he could perform the job early, came prepared, and was professional in every aspect of the job. I would definitely recommend The Basement Doctor for sump pump replacement needs!

Steve was straight to the point with the repair. We had the house fixed so we could sell it. The house sold on July 27th, 2011, thanks to The Basement Doctor!