Testimonials for The Basement Doctor of Cincinnati

The staff we worked with was wonderful!  Steve the rep was fantastic and the installer was neat, polite and efficient!  Thanks!  

Satisfied!  I found your employees professional and friendly!

They were very efficient, on time and polite.  Cleaned up well after project.

Great at clean up!  Polite!  On time!

Recommendations & reputation are what made me choose your company.  Your crew did an outstanding job in spite of poor weather conditions.  Thanks!    

I contacted The Basement Doctor for a crack in my foundation that was causing water to leak in. Jon Asher came out and patched the crack in my foundation wall. Jon was professional and welcoming. I especially liked how he invited me to watch and ask questions so that I knew what he was doing. It allowed me to learn about the process and feel more comfortable about having him in my home. I would definitely recommend The Basement Doctor again!

The crews from the initial install to a follow-up visit have been what I expect from a professional company. Jon A. was the most recent to come to the house and took all the time needed to answer questions and show me again the system that has been installed. I never felt like I was rushed while he professionally answered all the questions and gave me additional info I wasn't aware of. Thanks again. My basement is now dry and free of water.

Super crew!  Worked extremely fast and cleaned up great when they were done.  Very happy with the work! 

All meetings and work done on time and as planned.  No surprises!  The basement is now dry and all the floor water is gone.    

The team was courteous, professional and respectful!

Courteous, clean and timely!  Explanations were clear!

I was blessed with these gentlemen who respected me and my house. I’m grateful to have done business with this family of men. They were men of their word. I found your company in the telephone book and God sent Bobby to help us.  May God Bless this company!  

Mike Pritt, Brian & Bradly were professional and timely. They walked me through the project often and gave updates whenever needed. Would recommend!

I loved the professionalism, promptness and also the explanation of the process and the warranty.  Very high quality job.  I am extremely satisfied!  

I received a phone call from Don Hershner and he wanted to let The Basement Doctor know that he would give Austin Funk 5 STARS!!  He said he did an outstanding job, explained everything he was doing, told the customer "what was what" and he smiled the whole time that he was there!  Mr. Hershner said that if Austin is a representative of what the people who work at The Basement Doctor are like then we are doing good!  This customer could not say enough good things about Austin, and said he would highly recommend The Basement Doctor!!!   Elaine Barnett, Marketing Manager