Testimonials for The Basement Doctor of Cincinnati

Quite simply: Awesome!!!

After living in a home for fifty years that had water on the floor after a strom it is nice to have a DRY BASEMENT!

First off, hats off to Rusty, Kellon, and Tyler. These guys really worked hard and got the entire job done in one day. Didn't have to take a second day off work. The work looks great, and they were sure to show me everything they did and explained everything to me. All three of these guys were very professional and didn't leave a mess when they left. I would definitely recommend these guys to everyone. As far as the company, they showed up on time, made all the repairs that were discussed in our initial meeting, and exceeded all of my expectations. I am a very satisfied customer.

I Joanne Dates, am very pleased with my basement.  Good job!  

It is nice not to have water in the basement.  I wish I had heard of your company earlier!

She noted that she lives next door to where we are doing work and she wanted to commend the crew for handling the narrow street and the snow. She also noted that she was not inconvenienced at all.

Mike Pritt and his crew members Bradley & Kyxen did a great job installing my sump pump and adding the Brightwall system. They were always on time, communication was excellent and the level of service was very professional. 5 STARS all around. Would highly recommend.

The installation crew was great and let me know every process step they were taking.  Harry and his team were very punctual and completed the project as promised on time. 

Overall it was a very and straightforward process.  The System has kept my basement dry in every rain storm since.  It is great to not have to worry about my basement flooding and we can begin to move on in finishing the basement. 

Your workers were great!  They were very nice and very professional.  They explained their answers to my many questions.  Super Guys!

10 out of 10 for the Basement doctor! Dan Hack was great to work with, very responsive, and professional. Dan did a great job in explaining the cause of the water entering into my basement and was very honest in not trying to upsell me with some unneeded additional work. I did not experience the same honesty with another company. Foreman; Corey Conley, Adam Conley, and John Ashar all installed the sump pump at my house and did a great job. They arrived right on time and did very quick and clean work. I would definitely recommend going with the Basement Doctor!

Jon A. was the service contact who replaced my malfunctioning dehumidifier in my basement. He was prompt and swapped the units quickly. He also shared needed info on the new unit functionality.

Outstanding experience!  We heard nightmare stories from neighbors who had other companies do their basements.  We were thrilled with the crew who did ours.  There was no dirt filtering through the house.  The basement looks great and there is NO WATER in the basement!

Very efficient service.  The process from beginning to end was stress free!

Completely satisfied with the Basement Doctor. Our inspector/salesperson Walt was a pleasure and the job foreman Tyler was fantastic, his crew Vass, Marvin, and Brian did an excellent job.