Testimonials for TerraFirma Foundation Systems

Larger project with many aspects to it. Not only was our foundation falling down the hillside, but I had sagging floors which needed to be stabilized. TerraFirma provided all of the services. I was so happy to find a company that could provide both foundation and waterproofing services so I didn't have to go back and forth between 2 contractors. We love Josh. He was just a normal guy that was very skilled in his craft through, I'm sure, many years of practice. The plan was only a couple hundred dollars over my budget, and I was glad to pay a little extra to get the best service around. 

I was happy with the results of the completed work. and cleanup was satisfactory. Great guys! Thank you.

Two reasons we selected TerraFirma: 1. We liked the information we received on the first visit. 2. We didn't know of any other company like yours!

I heard about the company on the radio several times. We chose TerraFirma because it looked like the best company. The financing was very helpful and your crew worked very hard to do a good job!

It is nice to know there is a company out there that truly believes in professionalism, honesty and quality of work. Tim displayed all of these with flying colors and he earned our business. He went above and beyond and came back the next day to explain things to my husband who was not their our first meeting. That meant a lot to me and a lot to my husband.

Josh was excellent. Knew his business and understood our issues. Gave us all our options. I would recommend him to anyone.

The fellas were wonderful and they did a good job! I would highly recommend them and have them back at any time. I was very impressed by their hard work and that they never stopped until the end. They were all nice, clean-cut and wonderful gentlemen. 

First off I wanted to thank you (Bree) and Josh and his crew for all your hard work. I’m very pleased with how the project turned out. Josh and his crew were very polite and professional.    Thank you again for all your help. We will definitely be in touch in the future if and when we have further needs. 

Your representative was very clear about what was needed, how the work was to be done & the price. I was very pleased!

In a word excellent. Nina at the call center was very polite and was able to answer my initial questions and schedule a time for Ryan to come out for an estimate. TerraFirma was able to provide the services that I need and Ryan was able to explain things in ways I could understand. The price seemed reasonable for the quality of service I needed and I felt that Ryan didn't need to do anything more to gain my trust or feel more comfortable. Ryan went above and beyond my expectations. We will be getting our service done through TerraFirma because they are the best in town.

Ryan Thomas is a stellar representative for TerraFirma. He made a recommendation of redirecting the roof drain spouts to another location to avoid any further basement flooding. He said if that didn't work, we should contact him again, but he thinks that will be the right answer. I was so impressed that he didn't try to SELL me any services or equipment that were not necessary. I am already recommending TerraFirma to others just based on Ryan's professional handling of my situation. You have an excellent employee. Ryan also said that if I had any questions about the work that my handyman could do in moving the drain spout, that he would be happy to answer those questions. He gave me his card and said I could call him with any questions.

Your office staff was very friendly and the representative that came out was very good, and there was no pressure. You are knowledgeable and have a great website. The crew was on time and very courteous on all four of the jobs that were done. I will use you again. Repeat business is a great testimonial.

We had multiple problem to address in our basement and wanted to find a company that dealt with all of our issues so we didn't have to bounce back and forth between different contractors. He addressed all issues needed including excavation, drain installation and the use of a sump pump. We are planning to use TerraFirma as our contractor as soon as possible.

I can understand why Casey Moore is successful. He always goes 'the extra mile.' We had numerous bidders come out and estimate our project. The reason that we went with Casey was for a few reasons. He wasn't pushy with sales. He presented the information the best he thought and we were impressed by what he had to say. Another reason is that he was always available. We tried contacting other contractors with follow up questions and they wouldn't get back to us for days at a time. The biggest reason though was because we thought Casey's plan and services TerraFirma could provide was going to give us the most bang for our buck and the best solution. The Answer was easy.

The installation crew arrived on time and were nice guys! We would recommend TerraFirma to all.