Testimonials for TerraFirma Foundation Systems

There is no need to look for another company when it comes to quality of work, professionalism and punctuality. I recommend TerraFirma to anyone looking for the best possible foundation work out there. And it is a really cool technology. Casey Moore was my rep, and you would think he invented the technology. He answered questions with flying colors and was confident in the product and the solution he designed. This goes a long way with me when someone actually believe what they have to offer is the best in the industry. My home doesn't keep sliding down the hillside and I have the piece of mind, now, that it will be standing there for a long time. -Thanks TF guys and gals-

I chose TerraFirma because of the product and how it was installed.

The people at TerraFirma were wonderful and kind. They talked to me with respect and explained things clearly. I had excellent service from the phone call to the appointment. Ryan presented all the information that I needed to make an educated decision. I believe that this design plan will solve my problems once and for all.

We were sliding down a slippery slope. The house wasn't built on the most solid of foundation, and we have started noticing more and more windows not opening, uneven doors and cracks in the wall around joints. We called in the experts, TerraFirma, to have a look. The helical pier system Casey designed was very impressive. We were essentially getting a new foundation without the expense of replacing the entire thing. I was amazed with the outcome! TerraFirma lifted my house to the point where the cracks closed up, doors swung freely and windows opened and closed with ease. We are more than happy with how things turned out and are more than happy to recommend your services. 

Our home looked like a play house. The floors were anything but level, and it was starting to sag anywhere you stepped. TerraFirma is a company out of Roseburg that drove down to Medford to inspect my house. I really appreciate them going the extra mile (literally) to meet with me. Ryan's plan was very simple; Remove the existing supports and shims that were clearly not working and install their product called Smart Jack. This was going to make it easy to make small adjustments as needed but, overall I felt like it was the best option for a long term solution. Ryan was sincere and personable and really took our opinions to mind with his project proposal. Great job to everyone at TerraFirma. You are truly the leaders in your industry.

We have been very impresed with Jeremy and Dakota. They did an excellent job and were efficient and customer friendly. They did a wonderful job, plus were careful to get our input in order to deliver excellent work. Thank you!

We chose them to do the work because our situation required the use of portable equipment as the area had limited access. They have a reputation for fixing difficult soil and foundation problems.

We were very impressed with the professional & thorough process you follow from first contact through completion of the project.

The representative who came out was Casey Moore and he was courteous, knowledgeable and new his business. I was 100% satisfied!

The office staff was courteous and helpful...Excellent! I actually didnt know of another company with expertise in foundation repair. This was the second time I used the company which i originally heard about from the T.V.

The staff at TerraFirma was nice and helpful. Well done presentation! They arrived on time to do the work and cleaned up before they left. They did a good job!

We met with Systems Design Specialist, Ryan Thomas, May 3rd,2013. Previous to this meeting, we were sent a packet of information explaining the process. That was very helpful. Ryan evaluated our foundation and recommended that 20 of their piers be installed to fix the problem. He was very professional and explained exactly what would be done. We then scheduled the work to be done the week of May 20th. The 3 man crew showed up Monday and worked at digging holes in which to place the piers. We were most impressed with their work ethic. They were all very pleasant. When the piers were all installed, they cleaned everything up and even added multibark to cover the muddy areas from the digging. We did have some major cracking in one room, but Ryan had explained that we could expect that to happen. We would definitely recommend this company.

We heard about Terra Firma by word-of-mouth and checked them out on Angie's List-positive reviews! Ryan T. came out for the free estimate appointment and he was very professional. We appreciated receiving in advance materials explaining the process. The crew arrived on time and they were absolutely all very polite and hard working. They did a great job cleaning up. They even covered muddy areas with multibark. Everyone we dealt with was top-notch! We will recommend Terra Firma to anyone needing their services.

Patrick D. was extremely thorough with his presentation. After hearing the history of our problems, he spent a long time inspecting and measuring the house. The video presentations plus his explanations were very informative to help us in making a decision. We cannot say enough about our appreciation for Patrick, your foreman Mike and his crew. Mike was very courteous and would explain things as they went along. He and his crew worked extremely hard to get the job done right. We would like to mention that the builder of our house has made repairs three or four times, including reinforcement work in the crawl space, fixing doors and repairing and repainting drywall. Each time they’d say it was a permanent fix, but within a year, new cracks would appear. We trust the work Terra Firma did is truly permanent.

My house had sagging floors all throughout the first floor. We weren't sure if we needed to do some major repairs or if there was another solution out there that was less intrusive and less expensive. After calling many foundation contractors, we called TerraFirma. They came out to take an inspection and had a perfect solution for the issue. TerraFirma has a very professional staff and everyone was well educated. All we are waiting to do is find the right time to have to project installed.