Testimonials for TerraFirma Foundation Systems

The call center was very polite and courteous. They handled my call efficiently and made sure to find a day and time that worked with my schedule. We also felt like the products and design that Ryan drew up was going to solve our problem. Ryan was excellent. He was honest and didn't try to sell us any services we didn't need. I would recommend them to others.

On a foreclosure, we were impressed by the timely fashion that we were able to schedule an appointment, get a System Design Specialist out to the home, give us a proposal and know what our options are. We are currently going through the details of purchasing the home and plan to have the foundation repair done by TerraFirma so long as everything goes right with the house purchase. There was some settling in one corner of the home and we want that corner supported and hopefully lifted to close up cracks. We are confident in the company and the product that our issues will be solved permanently. 

In rating your company, I am combining the work of a previous company and the work that you did. Your work was far superior to the previous company and your personnel were very professional. Your work has significantly changed our home (for the better) but obviously, it will take some time to rate the results. The representative on the other end of our first phone call was very professional and reliable, and all other office staff was a pleasure to talk to.  Pat was very professional, courteous, and knowledgeable. when making his appointments, he would call if he was going to be late and explain and give a new time - which was refreshing. Wes and crew were excellent. They worked hard, were friendly, professional, and tried to honor any requests that we had. Wes was also impressive from the perspective that you only had to mention something once and it would be completed. Wes and crew were excellent representatives for Terra Firma. The clean-up process could have been a little better but I realize that the nature of the installation can be destructive and dirty to the exterior of a home. The installation crew made a commendable effort to generally please us before leaving. We have had an on-going problem with the stability of this home for 20 years. About 8 years ago, we had another company attempt to stabilize the foundation - with no success. Being wiser after that job, I now realize that a primary difference between Terra Firma and most other companies is the work warranty of Terra Firma and the ability of Terra Firma to level a home and correct an existing problem as opposed to trying to stabilize a home (which is nothing more than stabilizing and leaving an existing problem). We were also impressed with the positive recommendations from previous Terra Firma customers (and we checked).

Kyle L. and his crew were very professional, we feel so blessed to have had Terra Firma do the work to secure our foundation.

Wes and Dan led the crew to a great job. All the guys worked their butts off to achieve our goals. What a great group of guys.

Very pleased with the candid, honest responses of staff.

This was not an easy decision. We had so many different companies come out to estimate our project, sometimes a couple of reps from the same company came out. We know that we had a big project on our hands so we wanted to make sure we were getting all of our information straight and getting the best solution out there. Josh Anderson emerged the winner with TerraFirma! He was thorough and informative every step of the way. Trust me, we had a lot of questions. I was overall very pleased with the pre-construction, during and post efforts to make sure the neighbors weren't being disturbed and that my lawn/yard was getting completely ripped apart. The whole TerraFirma crew did incredible work. 100% A+

This was a time sensitive project and we needed to get it done quickly. Thankfully TerraFirma was available. Ryan Thomas came out, told me exactly what I wanted to know, and we take the next steps almost immediately. Absolutely a 10 on all foundation problems. They are the experts in the northwest. Don't make any home foundation repairs without speaking to TerraFirma first.

Great job. Your workers did a wonderful job!

Your representative was pleasant, friendly and thorough. Installation crew was on time, courteous and clean up was satisfactory!

My thoughts on the representation is that he was factual and correct. I didn't have to shop around for another company. The crew came in and went straight to work and finished before schedule....they worked with out a break!

I was so lucky to have Kyle L. as the foreman and Mason for crew!!! What a great team they are. Very hard workers all day long. I was exhausted at the end of the day just watching them while I was busy drinking coffee. It is such a pleasure to work with a professional and respectful crew. I will absolutely recommend Terra Firma in the future. Thanks to everyone at the company for a job well done.

We shopped around for about 6 months before finding TerraFirma. We saw their commercial on TV and thought we would give them a call. Among all the bids we received, theirs was the most convincing and the best priced for the service. We thank Casey for that. Casey was exceptional. We had other options. TerraFirma was the best. Casey's plan was the most complete, I thought, and was going to give us the best results. Casey was very knowledgeable and listened well. Casey earned my trust and my business.

I have zero negative feedback for TerraFirma. I understand that TerraFirma is a newer (2004) to this industry than the normal company I work with in Omaha, but they use the same products, they have the same dealer, and they have the same core principles of quality, honesty and integrity with everything they do. The network of dealers in the nation does exceptional work and TerraFirma is no different. Ryan Thomas was the specific rep that I had the pleasure of working with. He was very knowledgeable and helpful. The work was performed at the same high class and professionalism that Ryan started the relationship off with. The inspection went great. The installation went great. It was every I expected. 

During the last several years my house had begun to settle at the southwest corner. This year for some reason the settling accelerated to the point I had to walk uphil on the west end of the living room. I called Terra Firma and Casey was johnny on the spot. He used a zip level to determine my living room had settled 2 5/8" at the south west corner, with various other measurements all down the south and west sides of the house. When the work crew arrived I was so impressed with Jeremy and Kyle and Justin. They arrived as scheduled at 7:30am and were actually working within 4 minutes of their arrival! Not my usual experience I can tell you. And they worked their fannies off all day. These guys were professional and focused on their job. I do not believe I have ever been more impressed than I have been by this company and it's employees. You won't go wrong using TerraFirma. And ask for Jeremy and Kyle - what a team!