Testimonials for Redeemers Group Inc.

Saw ad in Bass Pro insert regarding their grand opening. After meeting with Michael Rutter, whom was a pleasure, I was sold. (I would suggest a) better cleanup, (they) put paper down from the exterior door to the basement to avoid lots and lots of dirty shoe prints in the nicer parts of a home. They had to go back and forth to the truck a lot so quite a messy trail. Jason Autry and his crew, Josh, John and Zach were a delight to work with. They were helpful in every way. They just finished yesterday so I cannot yet comment on the quality or effectiveness of the work.

Work Completed Date:  June 06, 2012 Last Modified Date:  August 03, 2012 Hire Again:  Yes Approximate Cost:  $8,700.00 Home Build Year:  1922 Description Of Work:  Seal crawl space, vents vapor barrier, coal bin door build, masonry close of window, 3 smart jacks to jack up 2 rooms. (as copied and pasted from 3rd party review site) Comments:  Great work, You should always oversee any big job on your house for the small things to be sure are done. But just like the before after on web site that what basement/crawlspace are now like and big big difference on A/C and humidity. A/C is colder and running less. 90yr old dank basement is now white and bright. It's worth the investment.

I sent an e-mail and within a very short time I received a phone call. Very polite and explained everything. I receive the literature almost overnight. Michael checked in with me to confirm our appointment and explained everything. (James) Terry called me when they left Memphis and told me their arrival time. They kept me informed of what they would finish on Monday and when they would return on Tuesday. All three men in the crew were very polite and thanked me for using Redeemer! The crew cleaned up everything and even closed the gates when they left. I had one estimate and when I was looking for a second opinion I saw your web page. The estimates were almost the same but I chose your company as your reviews were good and also the BBB only had one complaint and you resolved it. 

The technical work went really well; They knew what they were doing.

Redeemers Group just did the crawl space for my husband and me, and I am so happy with the workers. David was sick the first day, but worked very hard anyway. The other 2 guys as well as David were very sweet, and worked hard until the job was done. I wanted you to know how happy I was, and you can use her as a reference.

They gave us full disclosure of all options available to handle our high moisture/mold problem in crawlspace as well as total costs. Showed up as scheduled and work done in timely manner. Employees were courteous and professional. On the initial job, a drain and dehumidifier were istalled which needs yearly service. They came out one year after installation and serviced the dehumidifier as promised. 

Redeemers Group did an AMAZING job. Our home had some serious foundation issues…we literally had a huge ramp in the doorway between our living/dining room. David and his team assured us that they were going to take care of our problems, and they did not waste any time getting started with the repairs. I am just amazed that they were able to level our floors back out…I really thought there was no way this could ever be done! The team that worked on our home consisted of David, Raff and Zack. They were highly professional, courteous, hard- working and I highly recommend them.

Jason Autry and his crew made my experience with Redeemers exceptional. They truly care about providing quality service and they are willing to go above and beyond to deliver it.

I appreciate your service man being honest about my problem. Actually gave your book to a friend who is having problems and plans on calling you.

Mike is a very courteous and knowledgeable representative.

Bobbi was so helpful in getting my project rescheduled as it previously was scheduled the day before I am to leave the country on a mission trip in Ecuador. I was very impressed with Brook's presentation as he was very thorough and knowledgeable. I saw you in Angie's List where you had good reviews. (The installation crew) arrived even earlier than anticipated which was great! Jason and Josh were very kind, helpful and attentive during our conversation. I called last year and Ben Hoff(sp?) came out and I was VERY impressed with his kindness, knowledge and compassion with my problem. I did not have the work done last year as I thought my problem had been resolved with new gutters. BUT...because Ben had been so helpful, I called back this year. And I must say that Brook, Jake and Josh have just been wonderful to work with. I definitely would recommend Redeemers in that area. I just hope I will have no problems with the new sump pump and that I will never see water in my garage again! If everything works okay, I will give Redeemers a big SHOUT OUT!

It was a great experience dealing with Nolan Manson! Nolan Manson is a great addition to your staff! Not only is he a very personable fella, he is dedicated to making the customer happy and pleased with his work.

Such a pleasant installation! Brian and his crew, Jay, JT and Zay were such a pleasure to work with. They kept me informed every step of the way; their communication was excellent. They did a wonderful job and left my basement clean! Certainly more than I expected. I wouldn’t hesitate to recommend Redeemers to anyone! Their workmanship, service and kindness was over and above all my expectations.

Mike was very nice, helpful, and experienced. We thought the quote was really reasonable...

Installation of drain was not done properly, but Service Tech Nolan Manson made repairs and the problem was corrected. I was informed the initial installer is no longer with the Redeemers Group so the problem I had should not be repeated. Nolan Manson was very professional and explained my problem was caused by a one foot section that was not finished properly. Thank you Nolan for making the repair to complete my installation and solve my water problem.