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Testimonials for Fortress Foundation Solutions
Troy, Jon, Kelly, and the many others involved in the structural project at my home,
The work on my home has certainly been a process and more paperwork for you than I could have imagined. The final inspection has been approved and I wanted to take this opportunity to thank all of you very much for your hard work.
First I want to say how thankful I was to receive the information package and booklet with photos explaining the process. Being clueless to this type of work, I found it very helpful.
In speaking to you and others on the Fortress staff, as well as through texts and emails, I was immediately struck by your professionalism and don't laugh, but your good manners as well (not often experienced in my line of work). When Troy came to view my home and provide the estimate, he immediately put me at ease. His knowledge and experience was evident. After initially being denied coverage by my homeowners insurance company, Troy took the time to speak with them and they have agreed to reimburse me for a good portion of the repair work. Thank you Troy!
I also want to congratulate you on your crew who did the repair work. Lucky and his two other crew members were three of the most hard working young men I have ever met, particularly in this day and age when it's difficult to find people who want to work at all. They were professional, friendly, and took care of my property. Their cleanup was exceptional, as was taking care not to damage my steep gravel driveway and trees and plants that were in their way.
You all certainly went the extra mile and I very much appreciate that!
Thank you, Wendy
Wendy N. of Bent Mountain, VA
Thursday, June 29th
Thursday, June 29th
We were greatly impressed by the consummate professionalism of Bobby and AJ. All our questions were competently answered and the finished product looks good. We wholeheartedly recommend Fortress Foundation Solutions.
David S. of Roanoke, VA
Thursday, March 7th
Thursday, March 7th
We are so impressed and thankful for the professionalism displayed and the knowledge shared from Fortress Foundation. We had noticed a few areas that thought may be concern and wanted to have them checked so we could address sooner than later or have peace of mind.Our appointment was set up at our convenience and we received a packet of information ahead of time. The packet included a photo of Caleb, the employee coming to do our evaluation.Caleb was very professional and had excellent communication - including calling the evening before to confirm and letting us know he could arrive a little earlier than planned if convenient for us. He also text to let us know when he was on the way and arrived timely.Caleb did a thorough review of our concerns and inspected our home and was happy to share there were no issues of concern. We are so thankful for the peace of mind and appreciate Caleb and others at Fortress. We will definitely reach out to them first if we have the need in the future.
Beck E. of Blue Grass, VA
Wednesday, April 30th
Wednesday, April 30th
"Everything went well. The crew did exactly what they said they were going to and cleaned up afterward. Very pleased with the work and will be recommending Fortress Foundation Solutions to others."
Laura F. of Moneta, VA
Thursday, December 21st
Thursday, December 21st
Just wanted to let you know what a positive experience we had withSkylar. My mother was concerned that the foundation under the porch was failing. Skylar checked it out and determined the foundation was solid and showed us (my brother and I) what the problem was. Unfortunately, he said it wasn't something your company could help with, but talked with us about some solutions. He also checked out the rest of the house foundation as my mother was concerned about it also. He was very knowledgeable and, quite frankly, we were impressed that he didn't try to rush off once he determined your company wouldn't be able to help us.
If all your techs are like Skylar, I would feel very comfortable referring your company to others.
Shirley K. of Oakland, MD
Monday, April 10th
Monday, April 10th
Fortress Foundation Solutions installed four jacks to support beams in our basement. The materials used were superb and exceeded only by the workmanship of the crew. These young men did a fabulous, professional job. If we have basement issues in the future we will use Fortress Foundation Solutions, cannot recommend them highly enough.
Frank O. of Bayard, WV
Wednesday, March 19th
Wednesday, March 19th
Riley did an incredible job when he came to our home. I was concerned about several cracks outside of the foundation so I called Fortress Foundations and I’m glad I did. Riley is a true expert. He was able to explain in clear terms what was happening and what I should and shouldn’t be concerned with. His demeanor is kind and welcoming and he was honest and sincere. I highly recommend Riley and Fortress Foundations.
William O. of Accident, MD
Wednesday, January 29th
Wednesday, January 29th
Pat is the best. Professional, courteous, and really knows his job. More professional and knowledgeable then the rest.
Donald D. of Monroe, VA
Thursday, July 30th
Thursday, July 30th
Great service and people to work with! They were quick on work, answered questions and communication during the job. Fortress will be my go to for all things foundation!
Jason H. of Brownsburg, VA
Sunday, June 15th
Sunday, June 15th
You are specialists and know what needs to be done and how to do it. Your costs are very fair and manageable, which is so helpful and important in an often very upsetting situation that requires repair. There were no hidden fees or changing of costs. Fortress has a lot of integrity and transparency. I like that. Someone else had estimated 3-4 weeks of labor and over $30,000 more than Fortress quoted. You all are godsends.
Jennifer J. of Staunton, VA
Tuesday, August 27th
Tuesday, August 27th
Caleb Stone provided many useful insights with our structural challenge. I strongly recommend calling him or his staff for their assessment to your issues.
David F. of Lynchburg, VA
Friday, March 14th
Friday, March 14th
Our 1930's home had major sagging floors in one section (a 3.5in drop from the edge of the room to the center) and water issues in the cellar when it rained. I reached out to Fortress Foundation and was called back within 15 min! Danny came out to the house and after doing an inspection he provided a couple of different options that we could go with. He explained everything to my wife and I in simple terms that we could understand. We did not feel pressured at all. In fact he specifically told us that while they were able to do all of the work we wanted, a portion of it would not be cost effective; and he recommended holding off on that section until a later date since he knew we wanted to do other renovations later. We ultimately leveled the main area and added a moisture barrier to the crawlspace. Travis and his crew came out to do the work over the course of 2 days. They were great to work with. They were professional, communicated well, and respected our home. It has now been 9 months since the work was completed and we have no complaints. We would highly recommend Fortress Foundation Solutions and specifically Danny and Travis.
Daniel M. of Harrisonburg, VA
Wednesday, June 4th
Wednesday, June 4th
Danny came and did a thorough inspection of the house and found an additional crack in the foundation that needed to be addressed. he walked me through everything, provided a lot of detail and information, and answered all my questions. Jordan then came and performed the work. he fixed two cracks in my foundation very quickly. he had to take apart a closet and jackhammer the ground to address the issue. he left no mess and was very nice. a week later and no issues so far
Jenny M. of Harrisonburg, VA
Wednesday, April 30th
Wednesday, April 30th
Had a great experience with Fortress Foundation. Scott Greear came out and explained our situation with a leaning chimney and other issues we’re having in a friendly and easy to understand way. Great pricing and service!
Ryan E. of Cullen, VA
Friday, April 11th
Friday, April 11th
David, Tyler, Jarvis and Sonny were great to work with. Holly in the office was super helpful as well. My foundation had settled and needed stabilizing and this company was amazing. They were fast, polite, clean and the city inspector was impressed. I’m so glad I found them. Would hire again.
MaryAnn T. of Charlottesville, VA
Wednesday, May 7th
Wednesday, May 7th
Total testimonials : 219