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Testimonials for Fortress Foundation Solutions
We had Fortress waterproof our basement and are more than over the top pleased with the service provided.We have a full basement and have had problems with water after any rain accumulation over 1inch for the last several years. We received a few estimates and decided on Fortress because of their quality reviews, workmanship, and customer service. They scheduled our work promptly, confirmed the arrival times/ dates and crew called to provide on arrival time on site. The crew arrived on time and the full job was completed in the 2 day scheduled timeframe. After the work was completed we were given a complete overview of all the working components of the new system, warranty ect. They run all the exterior drains, replaced the sod, mulch, and even reseeded around the trenches. Everything was cleaned up and work was done in a timely manner.We would highly recommend them for anything basemently. Thank you for our peace of mind with our basement.
Kim L. of Crockett, VA
Thursday, April 10th
Thursday, April 10th
This is our second time using Fortress Foundation for some pretty substantial leaks. Caleb Stone is great at assessing the issues accurately and coming up with the most cost effective solution. We have worked with Foreman Cope both times as well and he has walked us through the installation process and explained everything thoroughly, cleaned up well, and is very nice to work with. We love Fortress Foundations for all our needs and definitely recommend them
Emily R. of Cripple Creek, VA
Thursday, April 10th
Thursday, April 10th
Out of three companies contacted, you were the only one to respond in a few short days. One company made contact the week prior to you starting the job. One has not called to date. I read reviews and spoke to a few people in construction and gathered their opinions. I am appreciative of the financing you also made available.
Charles J. of Woodlawn, VA
Thursday, March 14th
Thursday, March 14th
Madison was professional, well informed and went above and beyond to answer all my questions and address the concerns I had. I highly recommend Fortress Foundation Solutions!
Heather A. of Barren Springs, VA
Wednesday, January 29th
Wednesday, January 29th
The crew was very and very good to work with. I would encourage others to use this fine company.
Ken C. of Pearisburg, VA
Friday, August 9th
Friday, August 9th
Travis, Jack and Seth did a great job on the crawlspace and basement job. All were very polite and kept me updated on their progress. Finished in a timely manner. Crew was very professional and their work was top notch.
Travis A. of Bellspring, VA
Wednesday, April 30th
Wednesday, April 30th
I chose this company because of their availability! So glad I had the option!
Barbara C. of Radford, VA
Tuesday, June 25th
Tuesday, June 25th
Loved working with Kurtis to understand what was going on in our back room that is half underground. We kept trying to fix it ourselves, but didn't have the expertise needed to know where the water was coming really from.Thank you so much, Fortress and Kurtis, for your professionalism, expertise, and ability to translate the water problem into plain English! They fixed it, left it clean and ready for use again! Way to go to prevent mold!
Mellisa K. of Dugspur, VA
Wednesday, May 21st
Wednesday, May 21st
My handyman told me I needed to get a foundation specialist to fix my problem and put in a sump pump. I searched online and found a couple of them in my area and there weren't many so l looked for highest ratings. You were the only ones I found with a high rating so I called you for an estimate on fixing my basement. I had to wait for a crew but when they came they were great!
Kathryn K. of Christiansburg, VA
Tuesday, June 4th
Tuesday, June 4th
Everything was fine. Crew cleaned up well. Would recommend to family and friends.
Kevin Z. of Pilot, VA
Wednesday, October 25th
Wednesday, October 25th
Everything went great during install, the guys were awesome as well! I am super satisfied with how everything turned out and amazed at how there hasn't been any water in my basement since the install. Thank you for saving my home!. 10 out of 10!
Ralph K. of Stuart, VA
Friday, March 29th
Friday, March 29th
Jeremy did an excellent job on my electrical work, knowledgeable and professional. I would highly recommend. Also Derrick, Kevin, and Derek did an excellent job on the cement work and drain system. Very professional.
Wes K. of Critz, VA
Thursday, April 10th
Thursday, April 10th
I am highly satisfied with my experience with this particular crew- Travis, Jack and Seth. Travis truly treats your home as if it was his. He is well versed in his role and confident in his abilities to get the job done and has shown that since day one of working with him. He is extremely respectful and knowledgeable and will go the extra mile to make sure the customer is satisfied. He is truly an asset to Fortress foundation. Jack has also been extremely helpful, polite, respectful he always has a positive, ready to assist attitude. I had an outstanding experience! All 3 gentleman have been incredibly friendly and provided exceptional customer service from start to finish. They went above and beyond to ensure all my questions were answered, offering clear and informative guidance throughout. I truly appreciated their professionalism, respect, and dedication to making sure everything went smoothly, thoroughly checking and resolving all issues.It’s rare to find such a high level of care and attention these days—absolutely excellent service.
Anisha W. of Roanoke, VA
Wednesday, May 7th
Wednesday, May 7th
I had bad experiences with other companies but not this one! Great customer service and ability to do quick work.
Susan B. of Cloverdale, VA
Tuesday, January 5th
Tuesday, January 5th
Jordan and his crew were excellent from day 1. Great work. Had a couple issues with the foundation drain that was installed and Jordan was very prompt to figure out the problems and addressed them in a satisfactory manner
Blair W. of ROCKY MOUNT, VA
Wednesday, May 22nd
Wednesday, May 22nd
Total testimonials : 219