Testimonials for Quality 1st Basement Systems

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!

The guys were on time and performed the job as I wanted. They were professional and thorough and cleaned up the area when they were done. I had a trench dug about 30 feet to continue the downspout underground to the back of the yard. I highly recommend this company.

I had a water problem in the basement for 20 years, before I came across Quality 1st Basement Systems. My sales rep gave a very good presentation on all of my options. The installation team lead by Wilver did a very good job installing my waterproofing system and battery back up. 

From start to finish, Quality 1st was on point. Quality 1st not only had the best service as far as response, their assessment of my situation far exceeded any other company I had come out of. Anthony was my specialist and the amount of time he spent in my 1foot-3foot high, dirt crawl space was amazing and appreciated. After the assessment, I discussed my options with Anthony and we came up with a plan. The team that came to do the work was respectful, clean, and worked fast. Thanks again Quality 1st!

For a year I thought about getting a drainage system in my basement. Quality 1st Basement Systems had a new pipe system that I had never seen, it wasn't the traditional plastic pipe. The installation team was very efficient!

I am very satisfied. My salesman Ken was professional, on time, and followed up with me. The installation team was very efficient, courteous and they were good workers. Quality 1st Basement Systems was responsive, knowledgeable and had a reasonable price.

Chose Quality 1st to raise my pool deck. Needed 3 sides of the pool concrete lifted as the pool was 29 years old. Was nervous about the procedure but the outcome was excellent! JD and crew did a wonderful job. Very happy and definitely recommend this company.

I was very satisfied with the job. The crew was hardworking and left everything clean. Our problem was completely fixed and now we can use our basement for more things with all the extra space.

I am very satisfied by the job done by Quality 1st. My salesman was very professional and receptive. I initially heard about Quality 1st on the internet and was impressed with there systems. The installation team led by Jesus was the best I ever encountered. 

Back in 2012 I decided to get my basement waterproofed after heavy rains were causing a lot of water damage. I decided to go with Quality 1st after my neighbor recommended them to me, and I am so happy with my decision. The whole process was great, and I love my basement now. Since then I have had my annual service appointment, and I am very happy with the work that is performed by the service technicians. Thank you Quality 1st!

Overall I am extremely satisfied with all of the work done on my home by Quality 1st Basement Systems. I initially heard about Quality 1st on Angie's List and was impressed with their reviews. I researched other companies and received quotes but in the end chose Quality 1st because they had more options available for my home improvement project. When I called the office staff answered all of my questions and scheduled an appointment for a free estimate. My inspector Kenny was thorough and polite. I had a wet unfinished basement and he helped me transform the entire space to make it livable. I now have a waterproofed finished basement that I can use everyday. The installation crew led by Juan Garcia did excellent work and completed the entire project in just 2 days.

Greg Louis arrived in time to estimate. He was very nice, professional, and honest. He gave me a full explanation and made me understand clearly what I should do with my basement. Thanks!

Last August, I purchased my first house whose crawlspace was the epitome of one of Quality 1st's "before" photos, i.e., rotting insulation, bugs, rusted pipes, trash, rat carcasses, animal nests, sagging joists, etc.  I knew I had to be discerning and take swift action and I could not proceed with any of my visions for my house above unless it sat on a sound foundation first.  In doing so, I found your company and its long, reassuring list of affiliations, awards and recommendations.  Though I was pleased with such a find-it seemed too good to be true.  That said, I remained realistic with my expectations. My second thoughts were immediately allayed upon the conclusion of my estimate meeting with Ken Peare.  Was I dreaming?  Certainly not.  I found him to be thorough, honest, knowledgeable, communicative and extremely responsive with a reassuring attention to detail.  From start to finish [and beyond], Ken represented Quality 1st Basement Systems as a company unlike any other I've experienced before...leadership, integrity, responsibility, innovation are not empty words or the hype of advertisement, but truth embodied by both he and the subsequent crew that completed the work in my crawlspace.  Quality 1st should be proud to have such a System Design Specialist that exemplifies the tenets of your organization on a daily basis. Ten months have passed since my installation and I thought you should know I remain as satisfied as day one- consistently assured by a certain peace of mind knowing my home now sits on a solid foundation thanks to Ken Peare and Quality 1st Basement Systems, unsurpassed, in my book, in customer service.  Thank you!

I chose Quality 1st Basement Systems because we got a clear understanding of what needed to be done and were told it coudl be done within a week. Dan McNally was very good at explaining our situation.

Specialist Dan McNally was very good and explained our situation. He provided clear understanding of what needed to be done.