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Testimonials for Adirondack Basement Systems
I wanted to highly recommend Leland Michaels' team who installed my mother's windows in Nov 2013!
Mary C. of Troy, NY
- What did you think of our service technician?
He was very friendly and informative
- Did our service technician explain the service to you?
Yes
- Is there anything we could do differently for future service?
It's a little costly for the work involved in the maintenance but worth it if it keeps it working!
- What are your thoughts on our office team?
Great!
- What have you done in the basement after the initial installation?
Built a new master bedroom!
- Would you recommend our company to others?
Absolutely, we already have and continue to do so
- Any additional comments?
Overall great service!
Nicole & Jason V. of Troy, NY
Thursday, August 8th
Thursday, August 8th
Overall satisfaction with our company
5
Very detail oriented and very organized
Experience with call representative
5
Salesperson and sales presentation
5
Bill was professional and informative. His inspection was extremely thorough, and he willingly answered any and all questions.
Our installation crew
5
Chris and his 2 associates were great. They worked efficiently and did a super job.
The cleanup process
5
They cleaned up extremely well. I was very pleased, and I could almost say they weren't even there except for the evidence of my new sump pump!
What made you choose our company (Why did you choose us over the competition?)
N/A
I had 1 previous estimate, but I always saw your ad in The Clipper and The Savings Source, and you had good reviews online, so I called for an estimate. I loved your professionalism and attention to detail.
Constance H. of Troy, NY
Sunday, October 30th
Sunday, October 30th
"I would like to let someone know that in observing Zach and how he runs a project is a wonderful thing. He is consistently making comments about everyone being safe, and taking breaks if they need a breather.
Specifically, he told one of the guys to not worry about dropping a bucket of stones going down the stairs if he needed instead of falling down the stairs and hurting himself. I thought this was great instruction and agreed with him telling the worker that stone can always be shoveled or swept up.
As you know, everything they carry down and carry out is heavy and I am impressed by his concern for safety and employee health. You don't see this type of stuff everyday and wanted ADK Basement to be aware of it and my pleasure observing it."
Tim B. of Troy, NY
Thursday, May 30th
Thursday, May 30th
"I am very happy with the service John Kruk provided last week! Good Job!"
Janet H. of Troy, NY
Thursday, January 23rd
Thursday, January 23rd

"I want to praise Zach Riss and Crew for their hard work and dedication. I am so impressed with them and will be telling everyone to work with Adirondack Basement Systems for their basement waterproofing needs."
Peter M. of Troy, NY
Tuesday, May 13th
Tuesday, May 13th
"Evan was friendly, thorough, and answered all of my questions. He showed up at the scheduled time. He spent about an hour with me in the basement discussing the project. He then spent about 45 minutes taking measurements. After that he prepared the quote, then discussed financing, the proposed work, and other information about the company. Overall, it was a very thorough visit."
Robert P. of Troy, NY
Tuesday, July 29th
Tuesday, July 29th
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Very conscientious and detail oriented
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us? Have you seen our name anywhere else?
Repeat customer
- Overall, what were the top two reasons you chose us over another company?
Professionalism & the system
Phil S. of Valatie, NY
Friday, May 15th
Friday, May 15th
"This is a technician call review: Ron Patterson performed a maintenance call on our existing system on 11/28/16 to replace a pump. He was early to the appointment (which was great), efficient, explained the problem and the work he was doing and got the job done well. Thank you!"
James W. of Bolton Landing, NY
Monday, December 5th
Monday, December 5th
The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!
Theodore G. of Glens Falls, NY
Monday, July 1st
Monday, July 1st
Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls.
Ann & Nick C. of East Greenbush, NY
Thursday, August 9th
Thursday, August 9th
- What did you think of our service technician?
He's great!
- Did our service technician explain the service to you?
Yes
What are your thoughts on our office team?
Nice and friendly
- What have you done in the basement after our initial installation?
Had the floors stained
- Would you recommend our company to others?
Yes
George H. of East Greenbush, NY
- How satisfied are you with the installation we completed for you?
Very satisfied with the work performed
- Was clean up satisfactory?
Mostly- I paid for materials to be hauled away- a few pipes were left in the yard on the side of the house.
- What did you think of our installation crew?
polite, friendly
- What are your thoughts on your Design Specialist and the presentation?
Very knowledgeable. Good presentation
- Was our office team efficient and knowledgeable?
Yes
Dorinda D. of East Greenbush, NY
Friday, November 1st
Friday, November 1st
Very Satisfied. I love it! The guys were very professional. Cleaned up all the dust and dirt after job was completed. Design Specialist did a good job.
Ed S. of South Glens Falls, NY
Tuesday, January 31st
Tuesday, January 31st
- How satisfied are you with the installation we completed for you?
End result is a wonderfully dry basement!
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Good workers- need better communication between foreman and homeowner to avoid complications
- What are your thoughts on our Design Specialist and the presentation?
Very good- Needs to use the same tool as the crew supervisor though in order to avoid differences between quoted and actual work
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us?
Ad in Clipper Magazine
- Overall, what were the top two reasons you chose us over another company?
Honestly, we didn't know of anyone else
- Any additional comments?
We have referred your company to 2 of our neighbors who have trouble with their basements. They have seen what you did for us and are thinking of their own projects. Feel free to send info packets and use our names
Lillian & Kelly B. of Bolton Landing, NY
Thursday, June 6th
Thursday, June 6th
Total testimonials : 417