Testimonials for Adirondack Basement Systems

I just wanted to express how much we appreciate the service we have received. The workmanship is wonderful and the service has been great.  It's so nice to know that the investment we have made to our basement (now our master bedroom) is protected by such a reliable system!

Very satisfied with the performance of the staff in the office and the knowledge of the Design Specialist. The installation of the Sani-Dry helped the problem and we're very happy with the end results.

- How satisfied are you with the installation we completed for you?      I am very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They were very nice young men - What are your thoughts on your Design Specialist and the presentation?      Done very well - Was our office team efficient and knowledgeable?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied. - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Friendly, professional & knowledgeable. A great bunch of guys- would recommend to anyone! - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - Any additonal comments?      Was very satisfied. Will know more if I ever get flooded again. Thank you!!

I wanted to highly recommend Leland Michaels' team who installed my mother's windows in Nov 2013!

- What did you think of our service technician?      He was very friendly and informative - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      It's a little costly for the work involved in the maintenance but worth it if it keeps it working! - What are your thoughts on our office team?      Great! - What have you done in the basement after the initial installation?      Built a new master bedroom! - Would you recommend our company to others?      Absolutely, we already have and continue to do so - Any additional comments?      Overall great service!

"In general I was told what to expect.  Discussed with installation staff what I needed to know; what they needed to know-then let them have at it.  They were courteous, did a good job, cleaned up.  At the end we discussed any modifications to what they did; they accommodated.  Short term everything was great; need time to see if things work."

Overall satisfaction with our company 5 Very detail oriented and very organized Experience with call representative 5   Salesperson and sales presentation 5 Bill was professional and informative. His inspection was extremely thorough, and he willingly answered any and all questions. Our installation crew 5 Chris and his 2 associates were great. They worked efficiently and did a super job. The cleanup process 5 They cleaned up extremely well. I was very pleased, and I could almost say they weren't even there except for the evidence of my new sump pump! What made you choose our company (Why did you choose us over the competition?) N/A I had 1 previous estimate, but I always saw your ad in The Clipper and The Savings Source, and you had good reviews online, so I called for an estimate. I loved your professionalism and attention to detail.

"I would like to let someone know that in observing Zach and how he runs a project is a wonderful thing. He is consistently making comments about everyone being safe, and taking breaks if they need a breather.   Specifically, he told one of the guys to not worry about dropping a bucket of stones going down the stairs if he needed instead of falling down the stairs and hurting himself. I thought this was great instruction and agreed with him telling the worker that stone can always be shoveled or swept up.    As you know, everything they carry down and carry out is heavy and I am impressed by his concern for safety and employee health. You don't see this type of stuff everyday and wanted ADK Basement to be aware of it and my pleasure observing it."

"I am very happy with the service John Kruk provided last week! Good Job!"

"I want to praise Zach Riss and Crew for their hard work and dedication. I am so impressed with them and will be telling everyone to work with Adirondack Basement Systems for their basement waterproofing needs."

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very conscientious and detail oriented - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Repeat customer - Overall, what were the top two reasons you chose us over another company?      Professionalism & the system

"This is a technician call review: Ron Patterson performed a maintenance call on our existing system on 11/28/16 to replace a pump. He was early to the appointment (which was great), efficient, explained the problem and the work he was doing and got the job done well. Thank you!"

The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!

Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls.