Testimonials for Adirondack Basement Systems

The installation was successful and  I am very happy with it. The crew Joe and Andrew were great, along with the office staff. Thank you

3/19/07 Dear Kevin, Last year about this time I purchased one of your Triple Safe Sump Pump Systems to alleviate a severe water problem in my basement. Since that time, my moisture problems has been completely eliminated. My first annual service was just completed, and the technician, Mike, was timely, courteous, and capable. Based on my total satisfaction with the quality of your product and service, I felt the need to thank you and offer to be a referral source for you in the future. Once again, thank you for your professionalism, and please let me know if you need a testimonial.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Local and a strong recommendation from a friend

"Sales rep helped explain everything we were considering. After deciding to try and approach our wet basement issue from the outside, we called him several months later. He was very responsive, window wells were ordered immediately. We will consider ABS for future improvements."

"Everything was perfect. 5 star rating across the board. Our basement is completely dry and transformed into a space we can utilize now. Thanks to the entire crew at Adirondack Basement Systems".

"Just wanted to say thank you for all your help with the basement stuff. We are so impressed with the work that was done and with the team as a whole. The windows look great as well as the rest of the basement. We are now able to store things down there without the fear of water ruining anything or animals getting in through the windows. We will keep in touch if we ever need any other work done."

"I wanted to say how good Tim B and his crew were today. They did a great job, even when dealing with my crazy dogs."

I was Satisfied! The crew was very busy and ready to work, they were very professional. The design specialist was very proper and informative. The reasons for choosing your company are Showed great professionalism over all. your design specialist was interested in helping us solve our problem and did a great job advising on what system we needed.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of the installation crew?      Very thorough - What are your thoughts on your Design Specialist and the presentation?      Very pleasant and honest - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Pennysaver - Overall, what were the top two reasons you chose us over another company?      Needed a specialty system

- How satisfied are you with the installation we completed for you?      Very professional and accomodating - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Polite, knowledgeable of their job, and hard working - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Pennysaver Ad - Overall, what were the top two reasons you chose us over another company?      Adirondack Basement Systems was the only company we met with!

"Everyone was happy go lucky and incredibly professional.  If I had to leave a message, my calls were returned within 24 hours"

"Just wanted to relay how much we appreciate the service we have received.  Mike C's. workmanship is wonderful and the service has been great.  It is so nice to know that the investment we have made to our basement (we have built a master bedroom) is protected by a reliable system!  Thanks so very much!"

My Service Technician Mike was very helpful, he explained a lot of things to me about my basement. Like how my Plumbing should be raised up. This was my 1st maintenance after having the system installed, and Mike explained everything he was going to do. I would definitely recommend Adirondack to my friends and family!

The crew were thorough and paid attention to detail. The final job was more extensive than initially presented. The office team was very helpful and was very knowledgeable. I was very happy with my results and glad I chose your company.

One of the best practices your company does is provide the same technician for each maintenance visit and also that he is the same person who put in the unit.  Michael is the best! He's very professional.  His knowledge of the units is tops!  And your office team is wonderful! They are always pleasant and work very hard to be accommodating to the customer's needs.  Since you've worked on my basement I've used it for storage and have referred you to others.