Testimonials for Master Services

I hired Master Services because of their personal contact and responses, as well as their great reputation. Master Services followed up quickly on my call for help! My basement needed repairs and they came and got the job done! The installation crew was GREAT - very professsional, and they did a very good job cleaning up after the job was completed. I will definitely refer Master Services in the future!

Master Services's price and guarantee were the reasons why we hired them over their competition. We are very satisfied with the job they did. The installation crew was courteous and hardworking, and although there was a little dust left after the cleanup, it was nothing unexpected considering the work they did. They did a great job with the installation. We have had several huge rainstorms since our installation, with no water in our basement! 

I hired Master Services because they are affiliated with Russell's Pest Control. The process of waterproofing my basement was very quick, the installation crew was courteous and they answered all of my questions. I am very satisfied with the job they did. Bottom line, my basement is dry and mold-free. I would recommend Master Services to anyone.

I hired Master Services based on the price/value and the company's reputation. The staff was friendly and professional, the crew did a great job cleaning up after the process was complete, and I am extremely satisfied with the overall results.

The crew at Master Services is very professional and the installation crew was very hard working and diligent to complete the job!

I would highly recommend Master Services!!  Courteous and knowledgeable briefing prior to starting work!  Excellent team that completed the task in 3 days!  Thorough clean up when job was completed!!

"I think it says a lot about a company when you call them for an estimate on fixing what appears to be a major issue, and they tell you, that you don't need them! I was amazed when Barry Jenkins, from Master Services responded immediately to my call regarding some mysterious water in our basement. Barry took time to look at our entire basement, not just the area of concern. He was able to provide me with important information about our foundation, recommend preventive things we can do on our own to maintain a "dry" basement, as well as confirm that our problem was not a big of deal! Barry's professionalism, knowledge, promptness and attention to our concerns set us on track! We are so thankful and will recommend Barry to anyone who needs a foundation and waterproofing specialist!"

I hired Master Services because of their price and the quality of their products. The installation crew did a very professional job with the installation of our waterproofing system.

I chose Master Services because they are certified by East Tennessee Better Business Bureau. The staff is very professional and the crew was polite and courteous. The inspector didn't try to sell me anything that wasn't needed. I highly recommend them!

Master Services did everything necessary to clear my basement of mold, also now have humidity being pulled out and replaced by clean air! The installation crew was very professional and did a good job on clean up!

I hired Master Services based on their great reputation and the warranty they provided with their work. The installation crew was very professional and courteous, and I am very pleased and satisfied with the job Master Services did. 

I hired Master Services based on their licenses, certifications and customer reviews. The crew was awesome and the waterproofing system works great. Master Services was extremely professional and my basement is finally fixed!

We hired Master Services based on their reputation, professionalism and Better Business Bureau reviews. There was some miscommunication issues between the original agreement and what the contractor was recommending, but it was taken care of and resolved in a professional manner.  Overall, Master Services was very efficient, friendly, hard working and excellent clean-up! Thanks for a good job!

Not only was Master Services cheaper than the competition, but they were also much easier to work with, with my busy work schedule. The crew was very friendly and worked hard to get things looking great. The cleanup was wonderful- they took care of everything.

Master Services was very pleasant to us. The job was finished with no delays. We are VERY satisfied.