Testimonials for TerraFirma Foundation Systems

Levi & helper were great! They were courteous and worked carefully around the house. After a long day they still took the time to clean up the site...great job!

Tim was a real professional. He has his basement, crawlspace and foundation knowledge down and it shows. Tim Cook did an excellent job and had some great ideas. We had a large basement waterproofing project on our hands. It needed a pump, drains and insulation. We were happy to know that TerraFirma was able to take care of all these different aspects. The reasons we chose TerraFirma was because of Tim's professionalism, the companies attitude, integrity and the fact that they were the only ones that I felt comfortable with the entire project proposal. Thank you TerraFirma for waterproofing our basement. 

The crew sent was always courteous and the clean up was extra clean! We chose TerraFirma over other companies because of their professionalism!

I have had this water problem in my basement for years. It seems like every fall and winter and spring we get standing water. We called TerraFirma with intention to get a quote and fix it immediately. We heard they were the best company in town for this sort of thing and was actually referred to by a neighbor of ours who had similar work done by them. Jason Klein was on time to our appointment and went right to work in the basement. Luckily it wasn't raining at the time of the appointment or things would have been much more wet. Jason was knowledgeable and seemed to be a veteran in the field. Everything made sense for us at the time to proceed with the project and we took care of it that day. All the best luck to you, Jason, and TerraFirma. We are going to refer you to our friends as we were by our friend.

The call center handled my call with courtesy and efficiency. I received an appointment at my convenience. The System Design Specialist was promptly on time and he answered all my questions. The products that Ryan suggested I felt comfortable would would solve my problems and that TerraFirma was able to provide all of these services so I didn't have to contact multiple contractors. We were provided a proposal at the time of inspection and it was fairly priced. I decided to finance the project which Ryan suggested they had some great plans for. I was very pleased with the work Ryan did and with my overall experience with TerraFirma from start to finish. 

Nina was a very cheerful and pleasant person to talk to when setting my appointment. She was able to find me an appointment in the same week I called that fit my schedule. Chris Kelly showed me a couple different options with solutions to my basement needs. We decided on one that I felt comfortable would be a long term solution that also fit the budget. We were very pleased with the plan and the result. Chris is an expert and deserves a raise. my drain system and basement insulation was quick. Everyone was punctual in the morning and before you know it they were gone. We had a few post project questions for Chris in which he was more than happy to take time and answer. TerraFirma earned my trust and my business. 

Deryl George was very informative and willing to answer all of my questions. I was referred to you by our insurance company. I would recommend you to any of my friends.

We had some serious drainage, leakage, water flooding, etc, etc, etc problems. Not a small project since it was occurring on multiple sites on the property. Ryan had his hands full with this project. The design that Ryan drew up was going to permanently solve our problem right the first time. We had a little concern that through the installation there was going to be standing and running water throughout the apartment complex and on the neighbor's yards, but your team was very tedious and careful around the sensitive areas and did a great job. We would recommend your company indefinitely and are glad we chose TerraFirma.

There are a lot of companies is Oregon that waterproof basements and install drainage systems. However, non of them are on the same level of TerraFirma. We met with multiple companies and contractors and all gave us very high bids. Ryan was creative enough to find a solution he could stand by and that we were comfortable with, not only in price but in quality of work. From the beginning of the project to the finish we were well informed of what was happening in the current state of the project and everyone was very available to answer questions. We feel confident in giving TerraFirma a 10/10 and know we are probably not the first people to say that.

Thank you Kyle, Levi, and Dakota for being professional and informative about the process. I feel very comfortable having you all in my home. Thank you for all your hard work. I will gladly recommend you and the TerraFirma company to anyone I know. Thanks again! Very happy with Terra Firma's work on my home.

The positive experience started with my conversation in to the call center. She had set very good expectations to what the sales team was going to be performing. Sure enough Jason delivered when he arrived. I love when companies do what they say they are going to do. So I felt comfortable with Jason asking question and doing business through him and the company. Jason was great. Very knowledgable, helpful and easy to work with. If I encounter foundation problems in the future, I will be calling TerraFirma.

Very professional; Proposal done in an extremely timely manner. Would recommend this company to all my friends. Ryan definitely knew what he was talking about, and I was extremely impressed to know the foreman Drew was equally knowledgeable. I wish that my father-in-law had used TerraFirma on his foundation repair project as well.  Usually dealing with specialty contractors is such a pain in the butt, but TerraFirma was pleasant to work with and I didn't feel rushed or pressured to do anything. We were very comfortable with Ryan and the company, so this was an easy decision to go with TerraFirma.

with the summer coming up, we wanted to get this taken care of early so we could continue on with he rest of our summer plans. Josh was a true professional and was very accommodating to our rapid fire schedule. The call center gal was able to get us a quick appointment with Josh, and Josh was able to schedule a quick project date. Next thing you know the project was finished and we were on to enjoying our summer. The plan Josh designed we felt comfortable with and the products involved with the installation we felt confident was going to solve our drainage issues. Now traveling we don't have to worry about our basement flooding or having excess water build up around our foundation. Talk about peace of mind.

I am currently in the process of more bids but at this moment I am very impressed with the representative. One of the most professional and competent contractors that I've ever dealt with. Nina in the call center was able to get the information from me quickly and schedule me with the right System Design Specialist to come and estimate my project. I need to hear from other bidders and make sure that I'm getting the best bang for my buck.  That being said, I am very impressed with what I have seen so far.

Your call center handled my call with courtesy, efficiency and was able to schedule an appointment at my convenience. The System Design Specialist was promptly on time, and Kevin listened and answered all my questions. TerraFirma was able to provide the products that I requested for my solution. I was recommended TerraFirma by a neighbor who had foundation work done and said you all did top notch work. I must say that you did hold up to the word around town. Kevin had a great knowledge of basements, crawlspaces and basements. With the use of his computer and and digital presentation, he was helped us make the best possible decision for our project and, of course, we went with TerraFirma.